Q: I want to explore running reports in Clarity but don't know how. Can you provide guidance?

Answer: There are several articles in the HMIS Knowledge Base designed to help users navigate reports in Clarity. CLICK HERE to read about accessing the Report Library in Clarity, including which reports are in which Clarity folder, how to run Client reports, and how to "drill down" on the information being requested. Users looking for information specific to HUD and Federal Partner Reports can CLICK HERE to read the knowledge base article on that topic. This article offers guidance for CoC APR, ESG CAPER, RHY CSV, SSVF CSV, and PATH annual reports.

Q: When I email the HMIS Support team, is there anything special or extra I need to include?

Answer: For any questions or assistance, please reach out directly to the HMIS Support Team at SS_HMISsupport@co.slo.ca.us. We are a growing team and kindly request one issue per email which helps us internally as we "assign tickets" for efficiency and quick replies. Please use identifiers such as the Clarity Client ID or the Bell Card ID, and encrypt the email if you are sharing any PII (though client IDs are typically sufficient!).

Q: What is the next training topic for users?

Answer: Users have shared what they are interested in learning more about and the HMIS Team is glad to introduce the next training module: Clarity Reporting! Watch for emails direct from TalentLMS connecting users to this new course and future learning opportunities.