October 2020
Save money by turning off your irrigation meter
Homeowners are charged a service charge on every bill for use of their irrigation meter. Unless the homeowner calls Louisville Water and asks us to turn off the irrigation meter when it's off for the season, the meter is considered active and the customer will be billed a service charge. Find out how you can get that meter turned off.
Help us celebrate our birthday!
Louisville Water Tower Park Open Days October 17 & 18

Cheers to 160 years! Celebrate our birthday with a tour of Louisville Water Tower Park. All you have to do is buy a ticket to our Open Day on either Sat., Oct. 17 or Sun., Oct. 18! This timed entry ticket includes a visit to the WaterWorks Museum and a guided tour of our property.

Selfie with a Statue

A special attraction just for this weekend birthday celebration is access to two of the 10 statues that sit atop the original Water Tower. We aren't sure yet which two will be available, but they will be on display in the Original Pumping Station for a once-in-a-lifetime up close viewing opportunity.

Please note that face coverings are required, and social distancing will be enforced at the event.
Employee Spotlight:
Meet Donald Dowell
After 20 years at Louisville Water’s Allmond Distribution Center, Donald Dowell is hanging up his hard hat for the last time. Dowell worked as an Assistant Plumber Leader in the Metering Department.
History Highlight: Our engineer led the world in water quality
An engineer in his 20s helped make Louisville the center of a revolution that led to not only cleaner water in the city, but also significant improvements in public health – a revolution that also shaped the way water is treated worldwide.
Learn how to work in the utility field
Join us for free virtual event on Tues., Oct. 13 that will introduce you to opportunities in the water, wastewater, and power industries. The Workforce Utility Development workshop will help you sharpen your interviewing skills, build your resume, and show you how to learn of job openings. Sign up today!
What's new? You could win a prize if you know!
Our fleet of cars will look different in the future. Do you see what is different? Here is a clue!

The first five people to answer correctly will receive a Louisville pure tap® prize pack. Good luck!
Congratulations to the winners of the September contest: Matt Rasche, Christine Scobie, Ray Smith, Tom Tharp, and Ana Jordan. The answer to the photo contest was the Lynn Family Stadium, home of Louisville City FC.
Got a Question?

Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times. 

You can also visit LouisvilleWater.com and click on the Link icon for information on your account, or click on the Contact Us heading to send us an email. 

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