November 2019
Save money by turning off irrigation meter in winter
If you have an irrigation system, you probably have two water meters -- one for irrigation and one for your house. You are charged for using both those meters each billing cycle. But you can turn off the irrigation meter in the winter since you are not using it -- and that will save you some money.
Where should you book your holiday party? Louisville Water Tower Park, of course!

The holidays are right around the corner. Let Louisville Water Tower Park be the spot for your gathering! Our views of the Ohio River will impress your guests as they celebrate under the shadows of the Water Tower and visit the WaterWorks Museum. And for no additional charge, you could add on a tour of the newly renovated Pumping Station No. 3, which has one of the only remaining triple expansion steam pumps in the country! Visit our website for more information -- we are ready to share with you!
Superheroes and goblins had
a 'ghoulish' good time!
We had a 'boo-tiful' night for our cute and scary trick or treaters who attended the 5th annual Trick or Treatment event at the Crescent Hill Reservoir and Gatehouse last month. A record number of more than 3,500 people collected candy, zombie walked with Tapper, performed science experiments and of course had some refreshing pure tap to quench their thirst. If you missed it, mark your calendars for next October -- we promise a 'spooktacular' evening!
Louisville Water Tower Park open to public on Dec. 8

Come learn about how we make great water! On Sun., Dec. 8 from 12-5 p.m., visitors are invited to explore the WaterWorks Museum, see the newly restored 100-foot-tall steam pump, and take a tour of the grounds that are on the banks of the Ohio River. Admission is $5 for adults and $3 for youth (ages 6-17). We hope to see you there!
A promising new product
Some places -- including schools and businesses -- have old plumbing that may contain lead service lines connected to their water fountains. Replacing those private lines may not be a viable solution so Louisville Water employees have been developing a filter system called pure spout, which can fit on older water fountains.
Where is this?
You could win a prize if you know!

We are installing water bottle fill stations all over the city. Do you know where this latest one is? This market just opened and has mutiple vendors. Here you see their llama mascot on our station branding. The first five people to answer correctly will receive
a pure tap prize pack! Good luck!
Congratulations to our winners of the October contest: Ron Shoemaker, Laura Landes, David Dykes, Kellie Wintress, and Tanya Wise. October's picture was singer Bret Michaels having a pure tap moment at the Hometown Rising concert! Louisville Water had hydration stations at all three outdoor concerts at the fairgrounds in September.
Got a Question?
Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times. 

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