You are receiving this email because you were the last person to renew your SOAR scouting website ().

SOAR Update

We have created this mailing list to push important out to customers and keep them informed.

What started out as routine maintenance at midnight on March 28th, 2023 has turned into an unrecoverable hardware failure that has brought down all customer websites.

Full details can be found on our website. This site will be updated with new information as it becomes available. Please use this as a primary source of information.

After 19 years of serving scouting customers without an issue like this, it is heart breaking to have to write this communication to you.  

SOAR's priority is to get your website service back up and running as soon as possible. 



Please contact us using the email address

During this time we will not be answering phone calls as we want to focus on getting your service running again.


  1. Forward this email to appropriate unit leaders.
  2. Get one additional leader to subscribe to this newsletter to make sure someone in your unit is receiving communication.
  3. Read the the details on our website, including our progress towards data access & restoring website services.