n a story that read like an obituary: "By 2016, the store that was once America's favorite retailer was so disliked by women shoppers that they said they preferred to shop at Goodwill" (emphasis added).
Announced October 15, Sears filed for bankruptcy protection. It was a long time coming.
The downfall of Sears offers plenty for leaders of 21st-century organizations-about what works, what doesn't, and most importantly, about when to let go of old ideas and practices that are harmful and when to implement new ones-preferably long before shuttering century-plus-old institutions that employ tens of thousands.
Thankfully, there's a much more constructive (and effective) way to lead people, teams, and enterprises."