It's been an incredible year for the network and we've delivered an unbelievable amount content. Here's a quick look back at 2017 - The year we focused on member engagement!
We started the year with the publication our
Digital Excellence 2017
research summary report - It highlighted member engagement as our key goal/challenge. In response we launched our
Member Engagement Toolkit
Member Engagement Hub
(providing the sector with a structured approach to this critical area). These resources were supported by ASI Europe and Research by Design and delivered for free.
During the year we delivered 2 national conferences (MEMX and DigitalX) that attracted approximately 1,000 delegates. Over 100 expert speakers represented 90 high profile organisations including CAMRA, The National Trust, Royal Pharmacuetical Society, Caravan and Motorhome Club, CQI, YHA (England and Wales), Royal Society of Chemistry and 90+ other leading membership organisations and associations. 97% of delegates confirmed they would return to the office and change/develop at least one activity as a direct result of attending.
The network's popular programme of educational workshops included 4 software selection seminars, 2 Lunch and Learns, 2 Member Engagement Seminars, the sector's first GDPR seminar and 2 Social events at Home House London. These events were delivered free of charge thanks to the support of Silverbear, Cantarus, Fonteva, Kingston Smith, ASI Europe and Latcham Direct.
In 2017 we launched MemberWise Connect, the association sector's 'go to' online professional community, which has achieved an incredible 1,300 conversations and is available free of charge thanks to our Online Communities Partner, Higher Logic.
Membership increased to 4,800 members (+800) and in 2018 we look forward to welcoming our 5,000th member!