- December 2017 Edition -
- Latest News - Best Practice Advice - Networking Opportunities - Conferences & Events - Jobs
- Here's your December Newsletter...
Season's Greetings! Welcome to the December edition of our popular monthly newsletter! What a year! This month we look back and forward!

I've summarised some of the key topics/articles below:

Member Value Project Update - Our project was kicked off with over 40 membership organisations/associations taking part. I provide a quick update on our progress below.

Membership Excellence 2018 - The programme is shaping up with some amazing speakers and topics. You can express an interest now (and save 20%). In this article I take the opportunity to share further information about this year's Official Partners and Supporters.

MemberWise Connect Development - This month we launch anonymous posting and a number of other great developments for our 4000-strong community.

Looking Back (2017) & Forward (2018) - We explore what has been achieved this year and investigate what we have planned for next year. There's lots going on!
In this issue we also feature regular content that includes our great Guest Blog articles, the latest job vacancies and some key dates for the diary!

I hope that you scroll through this issue with interest and hope the network continues to serve you well!
Richard Gott
MemberWise Network Founder
Issue Sponsors
As a full-service digital agency focused on membership, we help membership organisations and associations deliver exceptional member-centric online experiences that drive value, aid in winning and retaining members, reinforce brand values and generate revenue through low-friction user journeys
Do you want to improve your member retention rate and reduce member recruitment costs? The key to member retention is engaging and satisfying their needs during the year. 

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The Member Value 2025 Project - 'Project Kick Off' Update

This month we have kicked off our project and over 40 membership organisations/associations have volunteered to get involved!

Our QA Group has established the proposed structure of the resource and key definitions are now being made via online collaboration (via MemberWise Connect). This has enabled fantastic and inclusive online collaboration across the country. The response to calls to actions have so far been great and I think this type of working could be a real sector first!

Thanks to Silverbear for agreeing to partner for this project. We are seeking two further partners to enable this resource to be available to the sector completely free of charge. Please Contact Us for further information.

You can find out more about the project here and/or express an interest in getting involved below!
2017 - Looking Back - Engage. Engage. Engage. 

It's been an incredible year for the network and we've delivered an unbelievable amount content. Here's a quick look back at 2017 - The year we focused on member engagement! 
We started the year with the publication our Digital Excellence 2017 research summary report - It highlighted member engagement as our key goal/challenge. In response we launched our Member Engagement Toolkit and Member Engagement Hub (providing the sector with a structured approach to this critical area). These resources were supported by ASI Europe and Research by Design and delivered for free.  
During the year we delivered 2 national conferences (MEMX and DigitalX) that attracted approximately 1,000 delegates. Over 100 expert speakers represented 90 high profile organisations including CAMRA, The National Trust, Royal Pharmacuetical Society, Caravan and Motorhome Club, CQI, YHA (England and Wales), Royal Society of Chemistry and 90+ other leading membership organisations and associations. 97% of delegates confirmed they would return to the office and change/develop at least one activity as a direct result of attending. 
The network's popular programme of educational workshops included 4 software selection seminars, 2 Lunch and Learns, 2 Member Engagement Seminars, the sector's first GDPR seminar and 2 Social events at Home House London. These events were delivered free of charge thanks to the support of Silverbear, Cantarus, Fonteva, Kingston Smith, ASI Europe and Latcham Direct.
In 2017 we launched MemberWise Connect, the association sector's 'go to' online professional community, which has achieved an incredible 1,300 conversations and is available free of charge thanks to our Online Communities Partner, Higher Logic.  
Membership increased to 4,800 members (+800) and in 2018 we look forward to welcoming our 5,000th member!  
The Latest MemberWise Guest Blog Articles...  
- 7 Steps to getting 700% more membership enquiries

- Technology for membership bodies - joining up the dots...

- From a woman in property to a woman of property (Female Leadership in Membership Seminar Review)

A big thank you to all our Guest Bloggers for their great articles in 2017! 

Could you be one of our next MemberWise Guest Bloggers? We invite membership/association professionals and providers to express an interest. 'Contact Us' for more information...
2018 - Looking Forward - Value. Value. Value. 

In 2018 member engagement will continue to be a priority for the association sector, however we need to focus on improving and enhancing member value in the first instance. In response, MemberWise will focus on enabling you to get this right in 2018. 
We will deliver our new Member Value 2025 resource to help associations optimise their member value propositions (MVP). It will be delivered in partnership with Silverbear and launched at our next national conference, Membership Excellence 2018 (25th April / Park Plaza London Victoria hotel). A series of Member Value Boot Camps is also planned later in the year.  
Our popular Digital Excellence 2018/19 Survey will be delivered in Q3 (in partnership with Research by Design & ASI Europe) and the results will be announced at our Digital Excellence 2018 conference  (31st October / Park Plaza London Victoria hotel). You can express an interest in the online now and read the current Digital Excellence 2017/18 survey summary report here
In response to demand we will treble the number of 'MemberWise Select' seminars and cover the topics of CRM, CMS and Online Communities.
Further developments are planned for our website and MemberWise Connect, so we look forward to working with you in the year ahead!
MEMX 2018 - New Partners & Supporters Announced 

- 25th April 2018 / Park Plaza London Victoria

We're finalising the conference programme and online registration will open in January via our dedicated MEMX 2018 website. Passes for association and membership professionals is subsidised thanks to the support of our Official Partners and Supporters:

ASI Europe - Membership Plus - Silverbear - SmartImpact - Cantarus - Trillium - Research by Design - Chord UK - YourMembership - Higher Logic - Fonteva - MillerTech - Purple

We have some exciting announcements planned in the New Year regarding new seminar tracks, expert speakers representing high profile membership organisations/associations

You can express an interest now and enjoy 20% off the standard ticket price and Priority Preview booking.
Latest Vacancies 

- Medical Specialty Developer Manager
           Faculty of Reproductive and Sexual Health - £31-37k - London
          Faculty of Reproductive and Sexual Health - £31-37k - London

Take a Look at the Latest Blog Article: CPD - focus your attention to futureproof your membership career

- Our jobs board enables you to raise awareness of your vacancies to over 4,500+ members who 'get membership'. You can manage postings via a convenient dashboard and select from a range of advert choices. Find out more...
MemberWise Connect - Anonymous Posting Launched!

If you are a MemberWise Connect subscriber you will know that our community is going from strength to strength. This month we launch anonymous posting.

 We recognise that sometimes members may wish to gauge opinion on a particular topic area and/or product/service they are considering purchasing, however may wish to remain anonymous.

In response we have launched anonymous posting. You can now tick a 'Post a message anonymously' option when posting a message/question.

Note: Only members can become anonymous  & this functionality is not enabled for commercial partners. All anonymously posted messages are moderated before they are published to the community.

Note: Membership of the MemberWise Connect community is exclusively for membership and association professionals.
Recognised Supplier Information

Did you know that 25,000 visitors use our comprehensive directory of over 115+ suppliers providing great products and services to membership organisations and associations

- Helpful Categories / Free-Text Searches
- Exclusive Offers and Preferential Rates
- Case Studies / Videos
New Providers : Rhapsody / Ellis Whittam / HUB / C2 Software

Looking for a new provider? Ensure the MemberWise Recognised Supplier Directory is your first port-of-call. Access this free online resource today...  

Thanks to all MemberWise Recognised Suppliers for their support during 2017!
MemberWise Network Conferences, Training and Events


- 7th February - Select (CRM) Seminar - More info to follow...
- 16th February - Induction Training (SAMP) - Find out more...
- 4th April - Select (CRM) Seminar (in partnership with Silverbear)
- 30th May - Select (CRM) Seminar (in partnership with ASI Europe)
- 20th June - Select (CRM) Seminar (in partnership with SmartImpact)
- 22nd June - Induction Training (SAMP) - Find out more... 
- 25th April - Membership Excellence 2018 - Express an interest...
- 21st September - Induction Training (SAMP) - Find out more...
- 17th October - Select (CRM) Seminar (in partnership with Silverbear)
- 31st October - Digital Excellence 2018 - Register an interest now...
- 14th November - Select (CRM) Seminar (in partnership with ASI Europe)

(c) MemberWise Network 2017