October 2018
Want to know where we're working?

Our web site has a new feature called Where We're Working. This link on our homepage takes you to a map of our planned work. The map is coded to show active work sites, plus ones that are on hold or not yet started. The map does not include main break activity. These planned projects also have contact information provided on the page, if you have questions or concerns.
'Trick or Treatment' is October 24!

You will have the most 'spook-tacular' time at our annual Trick or Treatment night at the Crescent Hill Reservoir and Gatehouse on October 24 from 4:30 to 7:30 p.m. (rain date is October 25). Join us for fun science experiments, scavenger hunts, zombie walks, trick or treating and more around the reservoir and in the gatehouse! Put on your favorite costume and join for a 'boo-tiful' night! This event is free and open to the public -- see you there!
'Top the Tap' song contest winners

Eight-year-old twins Natalie and Nicole Tedford are the winners of the 'Can't Top the Tap' Song Contest! The contest was held this summer for Louisville Water customers who wanted to create their own video rendition of “You Can’t Top the Tap,” the rap song we released in 1997 to celebrate branding Louisville pure tap ® .The girls won pure tap prize packages and tickets to the musical Hamilton at the Kentucky Center for the Arts. Be sure to watch their cute, award-winning video ! Congrats girls!
New Carpool Karaokes with radio personalities Sarah Jordan and Vicki Rogers

We have had a lot of fun celebrating pure tap’s 21st birthday these last few months! These carpool karaokes with local celebs have been a blast, and we have our last ones to share. Last month, we partied with 106.9's Jesse Rasmussen and then Kelly K from WDJX. Now, you can sing along with WDJX's Sarah Jordan and Vicki Rogers as they tout their love of Louisville pure tap ® ! To see all of our pure tap Carpool Karaokes from this year, visit LouisvilleWater.com or our YouTube channel .
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What company is this?
You could win a prize if you know!

Do you know what local company this is? Hint: It's a part of our 'family' of purely local partners! We covered up the name on the apron and cup to make it a little harder. If you know what company this is, you might win a prize from Louisville Water! The first five people to  send the correct answer  will receive a pure tap prize pack!


Congratulations to Tammy Madigan, Dave Scharfenberg, Teresa Pina, Sara Schott, and Linda Sutherland who were our winners from September's picture contest! The September contest picture below is one of our purely local partners, Comfy Cow! They use Louisville pure tap ® in their ice cream and serve our water in their stores. We have many purely local partners in town and if you are looking to join, visit our purely local page for more information! It's a win-win for all!
Got a Question?
Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times. 

You can also visit LouisvilleWater.com  and click on the  Link icon  for information on your account, or click on the  Contact Us  heading to send us an email. 

And we are available through  Facebook  and  Twitter  as well. No matter which way you contact us, we are happy to help!

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