A Senior Member came to me in quite a fluster regarding a problem she was experiencing with her current Medical Insurance.
When she retired at the age of 65, she had signed up for Medicare Part A & B. She did not need to sign up for a Medigap/Supplement, or a Part D because she was able to keep “employer medical coverage” into retirement. This was working out fine for her until she was recently notified by mail, that she was losing her employer coverage. They were no longer in business.
Now, at the age of 92, she found herself in a position where she needed to find a Medigap policy, and a Part D policy, as soon as possible, so she would not have a gap in coverage. Being a SHIP counselor, I advised her of my training and knowledge of all parts of Medicare Insurance. I told her I would help her step by step through the process of obtaining these coverages.
After several conference calls to compare Medigap and Part D policies and premiums, we were able to secure coverage for her without a gap. This Senior was overjoyed and so thankful that I was here to help her in her time of need. I think she even used the word “guardian angel”, lol.
I told her that working here at the Senior Center enables me to do what I love, and that is helping our Seniors with their Medicare needs. Especially now during this crazy times we are living in, I was glad to be able to help, and provide a service to someone in need, at a scary time in their life.