IMPORTANT NOTICE -
Service Fee Implementation
Dear Covercraft Customer,
With the growing demand for individual order placement and special shipping requirements we are forced to implement a drop ship order service fee. This fee will help offset our cost of shipping one off orders as we continue to improve our overall service levels.
Effective April 15, 2016 Covercraft Industries, LLC will implement a $3.50 service fee per order that will apply to all special orders being drop shipped to a third party address.
This service fee will be waived on any order shipped to your principal business address (your store locations or warehouse).
This is a non-refundable service fee with the exception of a manufacturer's defect or shipping error in which Covercraft would be the responsible party. The charge will appear at the bottom of your invoice for each drop ship order.
If you have any questions please contact Noemi Gutierrez, Pat Infantino or myself. We value your business and look forward to providing you with improved service and the premium quality that you have come to know and expect from Covercraft for over 50 years.
Director of Sales
Covercraft Industries, LLC