Bookmark the Service Portal link:
The Client ID is Montana 
 

Guidelines for Logging Services
Make sure to log your Personal Care services. 

To add Personal Care Services in the Service Portal, use the PCA and Nursing Wizard to log your minutes.  Monthly personal care logs need to be added by the 5th of the following month.
  1. In the wizard enter total hours and minutes per day recorded on the Personal Care Logging Sheet
  2. Select all services covered as directed by the IEP and Child Profile Form. One log per day is allowed.  
  3. Check the days that match the total time from the first step. 
  4. Select log the checked days to save your logs.

Medicaid Billing   
 
Completed logs will show below the calendar along with the ability to delete any errors.  Providers can then change the duration from step one and enter additional logs. How easy is that?    

Make sure to keep the signed Personal Care Logging SheetIf there is an audit, these signed sheets are required to verify the services

Missing Student?
Fill out the Student Information Sheet
 

Fill out the Student Information Sheet  to add a student to the Service Portal.  We have made the form fillable so you can now type in the information needed to add a student to the Portal.  You can still print out a blank form and fill it in.  To remain HIPAA and FERPA compliant, please don't send the completed form as an email attachment.


In some districts, the completed form is given to the Special Education office to send to School Services of Montana. You can also fax the form to the SSoM office or use the ShareFile link

HIPAA and FERPA
Keep student information confidential

Email is not considered HIPAA or FERPA compliant for sharing student information.
 

Please do not email student names or documents with student information attached.  If you need to ask about a specific student, please email student initials and a date of birth.  From there we are able to find the student in the Service Portal.

You can fax documents to 406-624-6289 or use ShareFile to encrypt scanned documents.  Thank you for keeping student information safe!

Thank you for Logging Your Services
Our manuals make the process easier

If you are new to logging services or need to reference the most recent Service Portal Manual, please choose from the following:


 
Do you have a secure password?  You can change your password by selecting My Account in the upper corner of the Service Portal next to your name.