Dear Indian Lake Borough Sewerage Customers (Lakewood Sewage Treatment Plant ONLY)

 

August's Sewage Usage bill, for Lakewood STP customers only, was issued this week covering usage through 7/31.  This applies only to a few homes near the Lodge and the condominiums below the Lodge.

 

I would like you each consider paying your bills during the next few billing cycles using the Borough’s new e-Pay process and provide valuable feedback as to its ease, convenience and “fitness for duty”.  With ~50 customers and consistent monthly billing, it will provide an opportunity to ‘test’ the system before we use it for the other Annual billings next January. [This is purely voluntary; just send a check as you would normally if you choose not to use e-Pay]

 


For Residential Customers:  Once you get your bill, you may go to the following link to make your payment.  You may pay by PayPal or by any of the shown Credit/Debit cards.  You will go to a secure payment processor and the Borough will not ever have your card info on file.

http://indianlakepa.us/ePay/SewerUsage.aspx


 

You can always also get to these links by navigating to the tabs on the Borough web site.


 

For Commercial Customers: (Lodge, Hotel and Northwinds Golf)   We will send separate instructions for you to use.  While you will be able to use simple links in the future, I want to test/exercise the invoicing module once or twice.  Please sign up for other e-Pay services as well.

 


If you are a Lakewood STP customer and were forwarded this e-mail:  Please sign up for e-Pay at the following link, and pay using e-Pay as above.  When signing up, please make sure you choose Sewer Usage (Lakewood STP) at a minimum:

http://indianlakepa.us/ePay/ePaySign-up.aspx



We TRULY appreciate your help.

 


Bob Hanson, Member

on behalf of Borough Council


What does it cost?
e- Billing costs nothing.  e- Paying costs the Borough a little under 3%, but in the long run will save money since the e-Pay provider does the detailed accounting, receipts, etc. and sends us the $ and detailed reports.  We are looking at ways of streamlining our processes dramatically, revolving around e-Billing and e-Pay.  That should greatly enhance efficiency and customer convenience, particularly for boat licenses...