As COVID-19 continues to affect us all, we would like to assure you that Shafer Partners remains fully operational and prepared to respond to all of our clients’ needs. We are taking preventative measures to ensure the safety of our employees while continuing to provide our clients with uninterrupted service. Please continue to use your normal method of contacting us. Our Business Continuity Plan includes contingencies to ensure that we receive all communications in real time.
To this end, we want to keep you fully informed of the steps we have taken to ensure business continuity for all of our clients as well as the action we are taking to slow the transmission of COVID-19 for the health of our employees and our communities.
Business Continuity Plan:
We have a comprehensive Business Continuity Plan in place to ensure you will continue to have access to the resources and services you require. These plans were developed to cover any contingency that might interrupt day-to-day business, and they have been updated to account for new challenges caused by COVID-19.
Our attorneys AND professional staff are equipped to work remotely. We have ensured that our entire support staff will be able to work remotely without interruption. This is a normal work practice for our attorneys and legal professionals, and you will see no change in our ability to maintain the level of service that you have come to expect from us.
We have instructed employees to leverage technology and conduct internal and external meetings virtually as much as possible. We have asked our employees to reschedule all non-essential travel plans and events, and we will continue to update our staff and workspaces with the latest health and wellness practices and tips provided by the United States Center for Disease Control.
Client Guidelines and Expectations:
We are continuously updating our Business Continuity Plan according to our clients’ instructions and the expectations of their vendors and outside counsel. We are meeting these expectations to minimize business interruption but also to protect the health and safety of our employees and our clients. Should you have any specific instructions in response to COVID-19, please communicate them to us.
This is an unprecedented time for everyone, and the situation remains fluid as the recommended precautions and best practices are changing daily. We are committed to maintaining our business operations and ensuring that you will continue to receive the highest quality service from us, regardless of our ability to access our physical offices.
We are fortunate that we can make these changes with no business disruption. Our hearts and thoughts go out to those people who have been directly affected by this unprecedented event, and we thank the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus. We will continue to actively monitor the situation and share updates as needed. We thank you for your continued trust in our firm.
As we weather this unexpected storm we wish you and your colleagues and loved ones good health and a speedy return to normalcy. In the interim please feel free to reach out, even if just to say hello.