City News
Update will suspend payment processing on Friday, Feb. 11

City customers will be unable to make payments online or in-person for many bills and services from Friday, Feb. 11, until Monday, Feb. 14, while a cashiering software update is completed.
 
Leisure facilities and programs are not impacted by the update, so residents will still be able to register for events, classes, and sports. The Nancy J. Brua Animal Care Center will also not be impacted by the update.
 
The City’s online payment portal for other services including utility bills, permits, general bills, and business licenses will be offline while the update is completed. The online application process for these services will be unavailable as well.
 
Payment processing will be unavailable at the following facilities from Friday, Feb. 11, until Monday, Feb. 14: City Hall, the police department, the Pedro Castro Maintenance Center, Fire Station 3, the Sierra Vista Public Library, and the Vista Transit Center.
 
These facilities will not be able to accept debit or credit cards. Affected facilities will still be able to accept cash and checks during the update, as the payments can be processed once the cashiering system is back online. Customers are encouraged to wait until Monday, Feb. 14, to make payments if possible.