Your Booking Reference:
Dear ,
We are contacting you because you have booked tickets for The Curious Incident of the Dog in the Night-Time Tue 22 to Sat 26 February 2022. Due to the ongoing situation with Covid-19, the National Theatre have taken the difficult decision to cancel performances at the Festival Theatre. We are very sorry for any disappointment caused.
Due to the cancellation, you have a number of options. To indicate which is your preference, please phone Box Office on 0131 529 6000 (Mon - Fri, 11am - 3pm) or email us at [email protected], quoting the booking reference above.
- We can issue you with a credit note for the full value of the tickets. This is only valid for Capital Theatres.
- You can choose to donate the value of your tickets to Capital Theatres to help us survive whilst our venues are closed. As we are a charity, you can Gift Aid your donation to increase the value by 25%, with no extra cost to you. When you contact the Box Office with this option, please specify if you would like to add Gift Aid to this*
- If you would prefer a refund, please phone or email the Box Office before 1 March 2022, and they will issue a refund to your card.
- If your original payment was made with cash or voucher, we can issue those once we re-open.
A message from our Box Office team.
Our phone lines are currently open Monday - Friday, 11am - 3pm, please check our website for up to date opening hours for the counters at the King’s and Festival Theatres. We are currently receiving a high number of enquiries by email, so your patience in waiting for a reply is much appreciated.
Very best,
Capital Theatres
*In order to qualify for Gift Aid you must be a UK taxpayer who pays an amount of UK Income Tax and/or Capital Gains Tax equal to or greater than the tax that the charity reclaims on your donations in the appropriate tax year. All future and previous donations in the last four years to Capital Theatres will be treated as Gift Aid donations until you notify us otherwise.
