March 9, 2018
Airport and Hotel Shuttles Relocating to Ticketing Curb
Parking, rental-car, hotel shuttles move upstairs at Terminal B/C beginning March 12
Summary of Impacts
  • Beginning Monday, March 12, all parking, rental-car, hotel and other off-airport shuttles will pick-up and drop-off their Terminal B/C passengers only on the Ticketing (upper) level at Reagan National Airport.
  • Passengers arriving on flights at Reagan National Gates 10-45 should proceed upstairs to Ticketing (Level 3) to ride any airport, hotel, or other off-airport shuttle.
  • Airlines affected: Alaska, American, Delta, JetBlue, United, Virgin America.
  • Elevator access from Baggage Claim (Level 1) is available near Bag Claims 2, 6 and 11.
  • Follow signs inside the ticketing level and along the curb to reach the new pick-up locations for each service.
  • Reminder: Uber/Lyft continue picking up passengers upstairs, as well.
  • Taxis and private vehicle pick-ups will be the only ground transportation modes remaining on the lower level.
  • Upcoming lane closures on the Arrivals (lower) roadway prompted the shift of several ground transportation services to the upper level to manage expected congestion.
  • Shuttle service at Terminal A will not be affected by this change.

  • The change will be effective Monday, March 12.
  • Follow @Reagan_Airport on Twitter or subscribe to our construction alerts at for schedule updates.
About Project Journey

When Project Journey is completed in 2021, two new 50,000-square-foot buildings with security checkpoints will replace three smaller checkpoints currently serving Terminal B/C – increasing the post-security space to include all of National Hall and its premier shops and restaurants for ticketed travelers. In addition, a new 14-gate concourse will replace Gate 35X – ending the need for travelers to ride buses to board regional jets parked outside. Concourse amenities will include jetbridges, holdrooms, concessions and an American Airlines Admirals Club lounge.
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