Q: What is your title?
A:
Project Coordinator
Q: What do you do here?
A:
I’m in charge of tracking submittals, RFIs, and any communications for a project. I work on the insurance and billing requests per project. Our customers can always know or be assured there is someone at the office they can call, I am always there to assist in getting them their answer. Even though I’m not an engineer, I promise to get your question answered and be your “go-to” girl.
Q: How long have you worked at SidePlate?
A:
5 years as of March (
Congratulations Lisa!
)
Q: What do you like most about your job?
A:
I love working with our clients and customers, as cliché as that sounds. Whether it’s talking on the phone or emailing them, I enjoy getting to know them as people not just customers. I love exchanging stories with them.
Q: Speaking of stories, what has been your favorite interaction with a client?
A:
I am not sure if I can point to just one, but sometimes when I am talking to a client I know where they are located or where they are working because of all my traveling I did when I was younger. Occasionally I have been talking with a customer and find out that we have mutual friends in common. It makes them more comfortable. We become less of a company in Southern California and more of a hometown/familiar company. These interactions lead to conversations about grand kids or vacations or recent engagements. It opens them up to a more personal relationship.
Q: What's the one thing you want to be sure our customers know?
A:
Any time we are talking via email or over the phone, please give me the project name. It saves us both time in the end, which allows for more time to share fun stories
.
Q: What do you like to do outside of work?
A:
Traveling and experiencing new things, especially things outside of my comfort zone. I love hanging out with my adventuresome 10 year old daughter, and hanging out with my friends, who are my life line. I am an outdoorsy girl! Swimming, hiking, boating, camping, going to the beach, you name it!
Q: How do you balance being a single mother and working in the busy engineering world?
A:
Being
organized!
If I wasn’t, I would lose my marbles. I write a to-do list, every day, listed out day by day, even if the list is too big for one day, it helps me have a focus for both work and home life.
Each issue of our newsletter will bring another Employee Spotlight, helping you better know the SidePlate team you are working with.
