We offer make up slots for any cancellation with 24-hours notice. Make ups are not guaranteed,
but we make every effort to give you options. To cancel a class and request a make up, complete a make up ticket when you in the studio (ask your teacher), online (on our website), or by email (it's that easy!) Generally, someone will respond within 48 hours. WE DON'T LIKE EMPTY MATS--SO PLEASE ALWAYS FEEL FREE TO CALL SAME DAY TO SEE IF SOMEONE HAS CANCELLED LAST MINUTE.
Missed Private Lessons
If you cancel a private lesson with less than 24-hours notice, we will make every effort to offer you a make up lesson, in the same week. If you are unavailable to make up the lesson, we will offer you a make up in a group class. We know that emergencies happen and do our best to remain flexible and offer you options.
We will email you options for make ups, so it's important that you read your email. We will only be able to offer you additional make up options
one time. We are committed to keeping our pricing and cost for classes and service as low as possible, in turn, we need to reduce administrative costs of doing business.
Thank you for helping us!