U.S. Work World News Briefs - January 2019
More Employers Start New Worker "Soft Skills" Training Classes
Wall Street Journal reports that in order to fill jobs, more employers are training workers on the job.  Training for young workers today also includes lessons on handshakes and eye contract.   
Scott Johnson, president of Certified Retail Solutions, doesn't mind teaching workers on the job. These days to his dismay, that includes showing them how to shake hands.  "You have to teach them how to look you in the eye when they do it (shake hands)." Mr. Johnson said.
Students in Mr. Johnson's training class report being "terrified" of all the interactions required in the work world.  "I didn't really know how to talk to people in a professional manner," said one student, age 17.  "It's not something they really teach you in high school."
New jobs that survive automation and robots require moregood social skills than did the factory jobs of the past.  "Robots still can't be friendly, make small talk, and calm unhappy customers, which offers opportunity for people," commented Johnson.  
In the banking industry where teller jobs require more customer interaction, young workers are trained in the "life stages" of customers - to show workers what it is like to be a parent, carer, or retiree.  
Hospitals are using online courses and videos to help workers develop skills such as the best way to approach difficult conversations with patients.  Now nursing skills include the ability to help families and patients understand what's going on - probably the biggest job duty for the medical staff.
"All of us text more, all of us use cellphones more, less live conversations," said a hospital employer.  "So we're not as practiced at verbal communication and even writing skills."
In addition, college graduates are not skilled in critical thinking, communication, and professionalism according to survey by NACE (National Association of Colleges & Employers).  
Employers are having to become much more creative and much more proactive in training their workforce.
Jobs requiring high levels of social interaction grew by 12%; whereas, jobs requiring less social skills fell by 3.3%, between 1980 and 2012.  "Work has shifted toward an emphasis on things that we can't do with technology," said David Deming, professor at Harvard Kennedy School.  "There is no way to program a robot to figure out when a customer has had a bad day."

For lessons about Soft Skills, login to usworkworld.com. Click on Career Lessons. Download Hard Skills & Soft Skills and  Soft Skills -The L-Skills.  Click on Mini Career Lessons to download Soft Skills Needed for the Work World.

Expected Growth in Job Openings by Occupational Group to 2026 

23.6%  Healthcare Support
15.3%  Healthcare Practitioners/Technical
19.1%  Personal Care & Services
14.5%  Community & Social Services
13.7%  Computer & Mathematical
11.0%  Construction
9.6%    Business & Financial Operations
9.6%    Life, Physical & Social Science
9.4%    Education, Training & Library
9.3%    Building/Grounds, Cleaning & Maintenance
9.3%    Food Preparation & Serving
9.1%    Legal
8.5%    Management
7.5%    Architectural & Engineering
6.6%    Installation, Maintenance & Repair
6.2%    Transportation & Material Moving
6.1%    Arts, Design, Entertainment, Sports, Media
4.5%    Protective Service
2.9%    Sales & Related
0.6%    Office & Administrative Support
-0.3      Farming, Fishing & Forestry
-4.3%   Production

For classroom lessons about the Bureau of Labor Statistic Job Projections, login to usworkworld.com. Click on Job Projections to download the lesson of your choice.

Expected Growth in Job Openings in Occupations Typically Requiring Apprenticeship
15.6%  Plumbers, Pipefitters & Steamfitters
12.8%  Structural Iron & Steel Workers
12.3%  Terrazzo Installers & Finishers
12.1%  Elevator Installers & Repairers
12.1%  Reinforcing Iron & Rebar Workers
10.5%  Glaziers (glass repairers/installers)
10.3%  Brickmasons & Blockmasons
9.8%    Millwrights (build/repair factory power plant, construction machinery) 
9.7%    Installation Workers (construction, mechanical equipment/pipes) 
9.5%    Stonemasons
9.0%    Boilermakers
8.7%    Sheet Metal Workers
8.9%    Electricians
8.2%    Carpenters
1.2%    Musical Instrument Repairers & Tuners

For classroom lessons about the Bureau of Labor Statistic Job Projections, login to  usworkworld.com . Click on  Job Projections  to download the lesson of your choice.

Some Employers Using Weird Job Titles


Internet job search site, Indeed.com, published list of Weird Job Titles in 2018 used by employers trying to attract applicants in today's tight labor market. 


Largest share of Weird Job Titles were used by employers in California, Texas, Florida, and New York.  

Here are a few examples of Weird Job Titles used:


Ninja:  Cleaning Ninjas, Data Ninjas, Customer Service Ninjas


Rockstar:  Customer Experience Rockstar, Social Media Rockstar  


Genius:  Apple Genius, BMW Genius, Social Media Genius


Hero:  Usually involves work with children - Hospital Hero (children integrative wellness education), Party Hero (event host).


Wizard:  Wizard of Light Bulb Moments (Marketing Director), Content Creation Wizard, Scheduling Wizard


Superhero:  Legal Assistant Superhero, Digital Marketing Superhero, Marketing Superhero.


Indeed.com cautions employers that job seekers apply for job titles that match their skills and experience, and may be "put off" by weird job titles and decide not to apply.


Guidelines for Employer Job Postings include:

  • Keep the job title concise
  • Describe the job title in normal terms
  • Avoid job titles that don't accurately describe the job
  • Use job title to describe the main aspects of the job
  • Open with strong, attention-grabbing paragraph
  • Be honest
  • Talk about what the day-to-day would be like
  • Cite specific education and certification requirements
  • Specify desired years of experience
  • Give job seekers a sense of your company's style and culture
For classroom lessons about Internet job search sites, login to usworkworld.com.  Click on Finding Careers. Download any  Help Wanted Ads lessons - Computer, Design, Mechanical, Medical Industry, Office, Recreation, Restaurant Industry, Retail, or Sales.


Advice from Monster.com
Internet Job Search Site
Keep Your E-Image Clean
  • Chemical engineering student was eliminated from consideration for a job opening after company recruiter Googled the student's name, discoving that he like to blow things up.
  • Student in college was being courted by business for a job until the owner saw the student's Facebook profile, which featured photos and stories about the student's drinking and pot smoking.
  • College graduate was hired only a few weeks when the boss called her into his office.  He discovered the young woman's personal blog where she wrote in detail about how miserable she was in her new job.  She became a former employee.
Here is Monster.com's advice for the Job Seeker's Self Audit:
  • Google Yourself.  Does anything potentially damaging turn up?  If so, contact the site(s) and asked to have it removed
  •  Check Your Social Site Profiles.  Have you posted photos or comments on sites that may turn off a potential employer?  Are you member of any groups that can be deemed undesirable?  When in doubt, take it out.
For classroom lesson about Social Media, login to usworkworld.com. Click on Career Lessons. Download Facebook Twitter and You're Fired.

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