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Soft Skills Are Hard - But Really, Really Important!
I've heard the term 'soft skills' used in a derogatory fashion for many years in Management and they are often looked at as "something for other people (like HR) but not for me as an outcome-focused, results-driven Manager"
The reality is that the higher you are in an organisation the more you need 'soft' skills' as the results you desire, are more and more, delivered by people other than yourself.
Therefore, the ability to get the best out of your team becomes much more important than your ability to do the task your team do.
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