Recovering from the devastation caused by the Palisades and Eaton Fires and Hurricanes Helene and Milton will take years. We sincerely hope business interruption insurance will cover most companies’ needs. However, in our experience, insurers often fail to provide timely, complete reimbursements.
In one such case, a decades-old textile company was on an upward trajectory after a corporate restructuring when a hurricane ripped off a large portion of its plant’s roof and flooding destroyed machinery, equipment and inventory. Management quickly put a plan in place and filed an insurance claim. However, the insurer’s continual delays in processing and funding the claims forced the company to raise private capital and compromised the turnaround plan.
Nearly a year after the hurricane, the insurer had only made partial payments on certain claims and $0 on others, and the replacement roof remained incomplete. Ultimately, the company could not fulfill orders and lost its largest clients. The owners’ only option was to close the plant, resulting in 150 lost jobs.
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