Speaking at the session Sophia presented a topic on Vision 2030, "Enabling Digital Transparency & Accountability, Through Digital Transformation”, Sophia spoke on her experiences in her early tech startups which were tasked with bridging the digital divide in developing economies via Web 1.0/2.0 technologies focusing on building connectivity and mass computerization and content development, which she noted was a path towards "digital transformation" on its own accord. What is different now, she says is that we have transitioned to a "data economy" where AI and machine learning are the overriding technologies that businesses need to adapt, in order to compete.
She stressed that digitizing these business processes requires Information governance, and with that comes heightened transparency and accountability in the organization. While not all organizations may be comfortable with this level of disclosure, without transparency and accountability, an organization will have its workflow disrupted by a lack of vision and consistency. Transparency can eliminate unnecessary frustration by offering a clear outlook on the cause of any problem that an organization can face.