Steve Welch from Trane Oregon had an application that needed two small 2,000 CFM Dedicated Outdoor Air units.
These units will serve bathrooms so Aluminum Plate heat exchangers were ideal to avoid cross-contamination of the supply airstream. Because they were so small, he didn’t think of Innovent nor want to bother Innovent application engineers with such a small project.
He then attempted to select another manufacturer's cataloged units using their selection program. Very painful, taking days without even getting a valid factory controls package. Unfortunately, there was a ridiculous lead time on the catalog brand's Aluminum Plate heat exchangers.