Dear Dry Clean City Valued Customer,
We are always focused on your needs. Without you, our customer, we would not be in business. You are our business & we are proud to serve you!
What Is An Invisible Stain?You may not have been aware of this, but there is a group of stains known as "Invisible Stains".
Most invisible stains are caused by food or beverages. Although quite visible while it's still wet, after it dries it becomes invisible. Later on, as time passes, a yellow or brown stain will appear. This is caused by the oxidation of sugar in the staining substance. The process is the same reason that an apple turns brown after being sliced and exposed to the air.
Dry cleaning can successfully remove most oily food stains, unless they have been left to oxidize. Once they oxidize and have turned yellow or brown, they become very difficult or in some cases impossible to remove.
If you have an invisible stain, please make your counter associate aware of it so that we may treat the affected area with the appropriate spotting agent.
Care Labels Are Important To Us!
Garment care labels are very important and should not be removed. Care labels provide us with instructions on the best way to clean and press your garment. Without the care label, we are at risk of going against the manufacturer's recommendation of how your garment should be cared for.
Care labels are also very important when caring for household items such as comforters.
Think of care labels as being the owner's manual for your clothes and household items.
Bring us your excess wire hangers and we will recycle every one that we can. Let's all work together to keep as many wire hangers out of our landfills as possible.
We Are Easy On The Environment & On Your Wallet!
WE ARE HERE TO MAKE YOUR LIFE A LITTLE EASIER!
Our staff is 100% dedicated to making your Dry Clean City experience very pleasurable. We pride ourselves in giving you superior customer service. Our associates take pride in their work and truly enjoy servicing you and building relationships with our customers. We believe in putting our customer's needs before our own. If you ever need us to do anything to make your life a little easier please don't hesitate to ask.
SPREAD THE WORD!
How do we keep our prices so low? We work on a very slim profit margin that is designed to work on high customer volume. Please help us continue to grow by recommending us to your relatives, friends, and co-workers. Feel free to forward a copy of this newsletter to them or have them visit our website
John & Holly Mattioli, Owners
Dry Clean City Of Vestavia Hills