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When did you join UTHealth Houston? What brought you here?
I began my career as an assistant in the Division of Organ Transplant. Fresh out of high school and junior college, I was fortunate to have someone recommend me for this position.
Tell us about your work history here.
While in Organ Transplant, my responsibilities included working for the division director, scheduling travel, making appointments, and other duties. Over the next two years, I gained valuable experience that ranged from basic office tasks to working with the research team. During this time, I worked closely with a transplant urologist, who suggested I transfer to the Division of Urology as a senior support specialist where I coordinated travel arrangements for three faculty and performed basic office tasks. At this point, I had reached the highest position I could attain at UT, without a four-year degree.
When we opened a new clinic, The Urology Continence Center, which was managed by Memorial Hermann, I transferred into the role of front desk manager. While working in the position, I completed my college degree and was promoted to clinic manager. Over the next decade, our division grew, divisional leadership changed, and Dr. Edward McGuire took over as division director. Under his leadership, we continued to expand, and I learned a great deal about clinical operations. I also took on the role of divisional administrator and continued as the clinic manager.
When Dr. McGuire made the decision to return to his home state of Michigan, I believed this would be a good time to transition back to the Medical School full time. I was fortunate enough to have a supportive DMO in Julie Page, who gave me the opportunity to continue in my role as divisional administrator full time. With Julie serving as my mentor, and working with her daily, I learned a great deal about business operations and managed the academic and clinical aspects of the Division of Urology.
What are you most proud of accomplishing?
I am most proud of my part in the rebuilding of our clinic after Tropical Storm Allison, which flooded out clinic with over three feet of water. Working with my team, we found a temporary clinic space and were able to see our patients within two days of the storm. Working closely with department, divisional and hospital leadership, we were able to rebuild our clinic. This time was challenging, but we persevered and were able to take care of our patients throughout.
What do you enjoy most about your work?
I enjoy the fact that even though I am not always directly involved in patient care, my role allows me to make a positive impact on our patients lives.
Why have you stayed?
I have been fortunate enough to begin, and continue, my career at UTHealth in the same department. The Department of Surgery, under the leadership of Dr. Andrassy and Patricia Birkmeyer, is an exceptional place to work. The Division of Urology has been my home for 29 years, and I enjoy working with the faculty, residents, and staff. Working with our Division Director Dr. Steven Canfield in growing our division is rewarding. I feel a strong sense of loyalty to our department and division and am so grateful for the opportunities that have been available to me while working here.
When you are not at work, how do you spend your time?
I love to travel, spend time with my family and my dog, and like to relax with a good book.
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