After over 20 years of treating patients, I am beginning to see why we are unable to help some patients despite all the efforts we put into our relationship with them. We can focus all we want on creating an evidence based treatment plan, finding the perfect communication style to converse with them and helping them understand their conditions and the implications of their oral disease on their general health and well being, but until we truly understand what their personal barriers are to taking care of themselves, we will be unsuccessful in helping them.
I truly believe that there is a therapeutic alliance that must develop between my patient and me for them to get the best possible outcome of my education, training, experience and efforts. I have a responsibility to them but they also have a responsibility to actively partner with me in their care. An honest and authentic dialogue is critical about what the roadblocks are, to them doing what it takes to have a healthy mouth. You might assume that money is the number one barrier to receiving dental care. In my two decades of experience, that is not the case.
It is usually roadblocks that we have placed in our own path to success.
Trust is the most important factor in any relationship. Building trust is an ongoing process. Opening ourselves up to being vulnerable in any situation is challenging. I also recognize that being in a dental chair is tough for many patients so I made a sincere commitment many years ago to my own personal development and growth so I may be of more service to my patients. I never looked at dentistry as a 'drill and fill' profession but as an opportunity to help people achieve their full potential. In my case, it is by linking their healthy and beautiful smile to their systemic health, general wellness and mind body soul connection.
I invite you to discuss any barriers that you or your loved ones may have to receiving optimal health with my team and I. We are here for you- ready to listen and trained to create a customized solution for you.
We change lives, one smile at a time.
That is our definition of success.