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BBB
HOT TOPICS
Better Business Bureau® Serving Metropolitan New York, Long Island, and Mid-Hudson Region
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Spring 2020 Accredited Business Newsletter
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Consumer Complaints and Reviews Highlight COVID-19 (Coronavirus) Frustrations
Better Business Briefing Reflects Current & Ongoing Difficulties
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The International Association of Better Business Bureaus released the
first issue of Better Business Briefing this month, which paints a high-level picture of how businesses across North America are feeling the effects of COVID-19 (coronavirus).
This new data collected from bbb.org shows that Better Business Bureaus across North America are experiencing a surge of reviews and complaints related to COVID-19.
According to the data - which you can view by clicking
here or on the image accompanying this article - 10 percent of consumer complaints and 9 percent of reviews received
every day are COVID-19 related. Of the nearly 7,000 such complaints and reviews filed in March 2020, 422 were filed against businesses in the New York / New Jersey region.
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Dear Accredited Business Leader,
As we move through these unprecedented and challenging times together, you are all in our thoughts. I hope that you, your colleagues, your families, and loved ones are well and safe.
In light of the ongoing COVID-19 (coronavirus) situation, we as business leaders are called upon to redouble our efforts to operate with trust, accountability, and integrity. New data from the new
Better Business Briefing
show that COVID-19 has been and continues to be a major area of concern in consumer complaints and reviews on bbb.org. How we respond to these problems is crucial in advancing a marketplace of trust, even in such trying times as these.
Many businesses in particularly hard-hit industries are being faced with incredibly difficult decisions every day of this crisis. Your BBB remains here to support you in any way we can. We've developed an online resource for business leaders at
bbb.org/smallbusiness
, where you will find updates, news and information on ways you can respond to COVID-19.
Additionally, resources for businesses in New York State regarding regarding potential sources of information and assistance can be found
here.
We will continue to be a resource to you during this time. Please
contact us
if we may be of assistance.
Sincerely,
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Claire Rosenzweig, CAE
President & CEO
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WEBINARS & RESOURCES FOR ABs
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Ask New York State - Coronavirus and Your Business
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BBB Serving Metro NY and BBB Serving Upstate NY were joined by Lieutenant Governor Kathy Hochul and a senior representative from Empire State Development Corporation to help you better understand Governor Cuomo's executive orders and how it all pertains to your business.
Click here
to view the free recording of the April 8 webinar.
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Ask The Experts - Updates from Niagara Small Business Development Center
Wednesday, April 15
2:00PM - 3:00PM
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Join us from 12-1 p.m. on Wednesday, April 15, as we welcome
Lynn Oswald, Director, Niagara Small Business Development Center, who will give us updates on the governemnt programs available to businesses in New York State.
Click here
to register.
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Navigating Federal Funding & Loan Options
Thursday, April 16
4:00PM - 5:00PM
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SBA Economic Injury Disaster Loan (EIDL) and Payment Protection Program (PPP) opportunities are part of The Coronavirus Aid Relief and Economic Security Act (CARES) Act for Small Business. The funding programs are being rolled out and changes are happening daily. Learn current information about these programs and the options for your small business. This session will go through the application processes, step-by-step.
Click here to register
.
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Small Business Administration Provides Disaster Assistance Loans to Companies Affected by COVID-19
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As a result of the recently-passed CARES Act, the U.S. Small Business Administration (SBA) is providing low-interest Economic Injury Disaster Loans (EIDL) as well as
Paycheck Protection Program
(PPP) loans to eligible small businesses and nonprofits affected by the ongoing COVID-19 pandemic. Time is of the essence when applying for this valuable source of financial help. Businesses and nonprofits that qualify are encouraged to
learn more and apply for this assistance here.
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Updates to NYC Workplace Laws in Response to COVID-19
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The New York City Department of Consumer and Worker Protection has issued a
set of updates
to NYC workplace laws in light of the COVID-19 situation. These updates are important for small business owners to be familiar with as New York City continues to deal with the impacts of the pandemic.
This publication includes a reinforced set of workplace laws and updates to key elements such as paid sick leave and schedule changes for workers in particularly impacted business sectors.
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How Can I Enhance My BBB Business Profile?
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One easy and effective way to build up your Business Profile is to add photos and videos. You are able to upload your company's logo, storefront, personnel, examples of work, examples of products sold, and more. This is a great way to quickly show consumers what your business is all about.
Only Accredited Businesses are able to upload photos and videos to the BBB website, so please take advantage and help bring your branding and experience to your BBB Business Profile.
To upload photos and videos, log in to the Accredited Business Only section
here, and click “Upload Photos/Images” and/or “Upload Videos.” Photos and videos are subject to BBB staff review prior to publishing, so do not hesitate to reach out if you have any questions about eligibility or the status of your submission.
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VEHICLE MAGNETS AND WINDOW DECALS - ORDER TODAY!
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BBB Accredited Business vehicle magnets and window decals are a great way to let consumers know that your company meets the BBB
Standards for Trust
.
Take advantage of these high-strength vehicle magnets and double-sided window decals and promote your BBB Accreditation. Prospective customers can easily see that you've earned the honor of displaying the BBB Seal.
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Magnets are 6.5" by 10" and come in BBB blue with a white background. BBB vehicle magnets are the only authorized way to display the BBB logo on vehicles; painted logos are not permitted. Decals are 5" by 3" and are double-sided. Order your vehicle magnet and window decals today!
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Not all businesses qualify for this distinction.
Make sure your BBB Accredited Business stands out.
Download the order form here
or contact us at 212-533-8050 to get your magnets and decals today.
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