April 2024 E-Newsletter

Join us on April 27th: Kendra Gives Back

Don't miss our upcoming fundraising event in partnership with Kendra Scott Jewelers! Shop jewelry for Mother's Day, graduations, or any special occasion, and 20% of the proceeds will help Eden I&R continue to connect people with resources. Join us in person on April 27th from 1 p.m. to 3 p.m. at their Walnut Creek store for light refreshments and a chance to give back.

If you can't make it in person, you can also support us online at kendrascott.com any time from April 27th to April 28th. Just use the code GIVEBACK-GCXLH at checkout. We hope to see you there!

April is Earthquake Preparedness Month

Californians are no strangers to seismic activity. That’s why knowing what to do if an earthquake hits our community is essential—it’s not if, but when it happens.

Individuals and families can receive earthquake warnings through the California Earthquake Early Warning System in the following ways:



• MyShake App: A Free smartphone app that provides iPhone users with audio and visual warnings in English and Spanish.
• Android Earthquake Alerts: Android phones with updated operating systems are automatically subscribed to Android Earthquake Alerts, which uses the same technology as the MyShake App.
• Wireless Emergency Alerts: No-cost text messages for emergency situations sent through the nationwide system providing lifesaving information for the State of California
• By signing up for the AC Alert System, Alameda County residents can be alerted about emergencies, like earthquakes, and receive other important community information.
• You can also access more helpful resources at ready.acgov.org.

Did you know 211 Alameda County also offers earthquake preparedness training and workshops? Please get in touch with Lars Eric Holm, our Disaster Preparedness Coordinator, at leholm@edenir.org to learn more and schedule your training today!

AHIP Virtual Conference

If you're interested in learning more about becoming a case manager or housing advocate, particularly for the Housing Opportunities for Persons With AIDS (HOPWA) Program, please RSVP for our upcoming AHIP Virtual Conference on April 24th to listen to informative topics from a panel of guest speakers.

Email ahip@edenir.org by April 18th to learn more and register.

2024 Fair Housing Workshop

Join the Alameda City Attorney's Office for their 4th annual Alameda Fair Housing Workshop:

Thursday, April 18, 2024

9 a.m. - 12 p.m.

City Council Chambers

2263 Santa Clara Ave, Alameda, CA 94501

It will be full of helpful information on local housing issues, including:

• New state and local tenancy laws
• Hot topics in Fair Housing
• Eviction rules, tenants' rights, and local resources
• Emergencies and tenant relocation
• City Attorney's mediation program and other services

Speakers:

• Lisa Greif (Bay Area Legal Aid)
• Angie Watson-Hajjem (ECHO Fair Housing) 
• Nathanael Hill (HUD Branch Chief)
• Gary Rhoades (Fair Housing attorney) 
• Professional staff from the City Attorney's Office and Rent Program

Everyone is welcome and refreshments will be served.

Job Openings

Human Resources Manager: Eden I&R is seeking a dedicated and experienced Human Resources Manager to lead our team. Accepting resumes through Sunday, April 21st. Click here to learn more and apply.

Development and Outreach Associate: Raise awareness of our programs in the community and among donors, and support our Development Manager. Click here to learn more and apply.

Project Manager, Business Systems (PM): Eden I&R is seeking a PM to manage our databases and phone system, support program process improvements, and provide staff training. Click here to learn more and apply.

Office Manager: This position helps Eden I&R ensure the efficient operation of the office and provides administrative support, project management, and data entry. Click here to learn more and apply.

A man from San Lorenzo called 211 because he needed help with his taxes. 211 staff followed up with him by text message and referred him to the Alameda County VITA program for 2023 Income Tax Preparation. As requested by the caller, staff also provided additional information on PG&E’s Public Safety Power Shutoffs, Kick It California tobacco cessation program, and The Multicultural Institute’s Supportive Services for Immigrants.

Read more 211 call examples.

211 By the Numbers - March 2024

211 Alameda County:

5,502 conversations handled

12,822 referrals provided

Additional March & Year-To-Date 211 stats

Demographics:

73% female

27% single mothers with minor children

56% living with disabilities

Average Call Length:

7:09 minutes

Average Wait Time:

1:06 minutes

Services Database:

114 agency record updates

269 program record updates

Housing Database:

38 units added

1,628 records updated

Website page views:

50,995

Website Sessions/visitors:

16,728

AHIP (AIDS Housing Information Project)

AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.

Last month, AHIP provided 709 housing referrals and 187 referrals to services and completed 2 permanent housing placements. Year to date, AHIP has provided assistance to 338 unduplicated clients.

"211 staff were very kind, understanding, and empathetic.

Thank you so much!"

Client Spotlight

Mr. Clark's Housing Success Story

We are thrilled to share a success story from one of our long-term 211 callers, Mr. Clark. Mr. Clark has contacted 211 many times over the past years for help finding a variety of resources. Most recently, he needed assistance navigating housing resources and wanted to find a new, safe place to live.

211 staff was there to help Mr. Clark throughout his journey. Though he faced a few roadblocks along the way, he let our team know that he got a call from his leasing office that his wait was over, and he could sign a lease for a new apartment! He called 211 to thank everyone for their hard work and dedication and for helping him connect to where he needed to be. Welcome home, Mr. Clark!

If you or someone you know needs support navigating available resources, please call 211 for help, 24/7.

www.edenir.org