Last week we updated you regarding the Massachusetts emergency order stating no on-premises operations by non-essential services be conducted until April 7th at noon. However, we wanted to remind you that
we have a number of departments working remotely - including Account Management, Design, Order Entry, Engineering and Accounting.
We can quote projects, create custom art renderings for your clients, take and engineer orders and process all billing inquiries.
We hope to be back to fully operational soon, and having these remote departments working in the meantime will allow us to get back up and fully running faster. Again, thank you all for your patience and understanding and we truly appreciate your business.
Account Manager Dana Higginbotham Retiring in April
Long time Account Manager Dana Higginbotham will be retiring after 30 years with Dion at the end of April. Dana is by far the longest tenured Account Manager at Dion. In addition to his account management duties, Dana has also been the liaison between Account Management and Production as Vice President of Scheduling and Engineering.
In 2017, Dana received the Dion Sales Award ring for annual account sales of over $2.5 million. This honor was especially significant for him because he handles so many other responsibilities here at Dion beyond just managing accounts.
Dana is the consummate family man, and retirement will give him a chance to spend more time with his lovely wife Alice, his three children, and his three grandchildren - and counting!
Dana's accounts are being transitioned to other Account Managers and those distributor's affected will be notified of transition specifics in the next two weeks by mail. In addition, through the remainder of 2020, Dana will continue in an advisory role as needed.
Dana will be missed by all. His wisecracks and pranks keep us always laughing and on our toes. We truly wish Dana the very best for the future.
2019 Dion Top Distributors Awarded
2019 was another successful year for Dion, due to the continued support of all of our amazing distributor partners. Those that rose to the very top this year were awarded our annual Dion Top Distributor award. These companies include:
DB & Associates
HALO Branded Solutions
IMS/Group II Communications
Incentive Services Inc.
Paul Anthony, Ltd.
Pointer Creative Solutions LLC
T.R. Miller Company Inc.
The HB Group, LLC
Year after year, we find the marketplace to be more competitive. You - and your clients - challenge our creativity,
production and service. We continue to invest in being better each day, and to enhance the viability of custom jewelry in promotional and recognition markets. We look forward to responding to your future needs with the best in design, manufacturing and administration - as we continue to build our businesses together.
Congratulations to our Top Distributors of 2019 and thank you to all of our many distributor partners. Here's to an even better 2020!