The reviews are in, and the debut of the Regulating District’s new Online Access Permit System appears to be as convenient as we had hoped. The response, with more than 2,200 online renewals in the 10 weeks we rolled out the new system, has been beyond our expectations.

We have been working for some time on a safe, reliable option for permit holders wanting to renew and pay for their permit remotely, and, like most things in the past year, COVID protocols and social distancing only expedited this need. Since mailing in and certainly, hand delivering to our office, renewals seemed less and less convenient to many permittees, our team worked diligently, not only to get the system online in time for renewals to begin in January, but to walk anyone through any kinks in the system. And to be honest, as with any new system, there were a few initial tweaks that were quickly brought to our attention and we were able to immediately address.

With our Online System link available on our website, along with corresponding Frequently Asked Questions, and current GSL Access Permit Rates to provide guidance, residents seemed to be quite successful in navigating the new system. BRAVO to our permit holders and our staff continuing to adjust to meet the needs of our changing times.