In this season of renewal, we encourage you to embrace fresh opportunities for growth, blossom in your personal and professional pursuits, and sow the seeds of knowledge.

At Kwelanga Training we understand that growth is a perpetual journey, and our mission is to accompany you every step of the way.

Hello Distinguished Learning Leaders!

Do you remember your first bicycle ride without training wheels? The feeling was exhilarating, yet nerve-wracking. You wobbled, you may have fallen, but ultimately, you soared down the road with newfound freedom.

Much of your success came from 'learning by doing,' perhaps with a sprinkle of guidance from someone more experienced and a foundational understanding of how to ride.

That, in essence, is the 70-20-10 learning model: 70% hands-on experience, 20% from others, and 10% from formal education.

This learning model has been widely recognized and embraced in the field of learning and development. It's a well-researched concept that acknowledges the importance of practical experience and collaborative learning in addition to traditional training methods.

At Kwelanga Training, we're not only aware of its effectiveness, but are also focused on leveraging it to enhance the value we can unlock for you.

Our goal is to develop tools and resources that enable a holistic learning experience for employees, encompassing all aspects of the 70-20-10 model.

As we embrace the renewing energies of Spring and anticipate the Rugby World Cup kick off in just two days, let's explore how this model can be your game-changer, too.

In the same way that each team in the tournament will rely on a blend of strategy, skill development, and teamwork, the 70-20-10 model balances on-the-job learning, mentorship, and formal training to create a winning formula.

As we support Siya and the Bokke, let's also set our sights on elevating our own teams to championship levels.

It's time to capture the renewal energy of Spring and the competitive spirit of the Rugby World Cup to Engage, Inspire, and Elevate our people!

If you would like to know more about the 70-20-10 learning model and how it can be applied in your organisation, send us your details and one of our experienced team members will reach out to you.

Next month we will be exploring Why Formal Training Still Matters (the 10%). Until then, stay blessed.

"To succeed, jump as quickly at opportunities as you do at conclusions." - Benjamin Franklin

Warm regards,

Mark Janse van Rensburg

Managing Director

Designed to enhance individual growth.
As well as organisational effectiveness.
Identify, evaluate, and address any skills gaps that you may have with a targeted training intervention.
We are providing this tool as a FREE to use application.
Click here for more information

Kwelanga invites you to test this tool and share it with your colleagues or any other employed staff who would like assistance in identifying their next learning opportunity.

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Personal Effectiveness for Business Administration

Virtual Instructor-led Training

13-14 September

This learning programme is intended for all persons who need to achieve personal effectiveness in business environment. This unit standard is for all persons involved in administration in commercial or non-commercial organisations.

R3,950 per person (excl VAT)

Quality Customer Service

Virtual Instructor-led Training

05-06 October

The Quality Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers.

R3,950 per person (excl VAT)

Essential Assertiveness

Virtual Instructor-led Training

10 October

The programme is a one-day workshop designed to explore the delegates’ interpersonal skills which enhance the ability to communicate successfully with clients and peers alike.

The course offers tools and techniques for developing and improving confidence through assertiveness skills in the work environment.

R1,975 per person (excl VAT)

Critical Thinking Skills

Virtual Instructor-led Training

22-23 November

In today’s society, many people experience information overload.

We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way.

How do you know what to believe?

How do you separate the truth from the myths?

The answer lies in critical thinking skills.

R3,950 per person (excl VAT)

Building Positive Workplace

Virtual Instructor-led Training

27 November

This learning programme is intended for all persons who need to develop strong, positive relationships in the workplace. It will give delegates the knowledge and skills to effectively manage their own emotions more effectively and understand colleagues’ emotional reactions.

In gaining these skills, the individual is equipped to handle diverse business relationships, so improving trust and respect.

R1,975 per person (excl VAT)

Email Etiquette

Virtual Instructor-led Training

11 September

In this age of fast changing technology, email is the preferred and often most efficient form of business communication.

Yet many organisations overlook the etiquette framework that should be in place when using this very important business communications tool.

R1,975 per person (excl VAT)

Negotiating for Results

Virtual Instructor-led Training

19-20 September

The Negotiating for Results programme focuses on the techniques, structures and interpersonal communication skills necessary to increase the chances of a successful outcome to negotiations.

The workshop takes a practical view, in part behavioural, but also technique driven.

R3,950 per person (excl VAT)

The Corporate Receptionist

Virtual Instructor-led Training

11-12 September

You only have one chance to make an impression. It doesn’t matter if your organisation is large or small, for a client your company comes down to the professionalism received and image at the front desk.

The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients.

R3,950 per person (excl VAT)

Professional Skills for Secretaries and Administrators

Virtual Instructor-led Training

03-04 October

Office Professionals of the 21st Century require knowledge, skills and abilities that are closely aligned to many of those of their managers. They are required to have problem solving abilities and the initiative to think on their feet while juggling many balls all at the same time and without dropping any!

The Professional Skills for Secretaries and Administrators workshop will strengthen your current skills with a powerful, direct approach to ensure the achieving of personal effectiveness in the business environment.

R3,950 per person (excl VAT)

Project Management Fundamentals

Virtual Instructor-led Training

28-29 September

All employees in an organisation may at times work with projects. This may bring you into contact with consultants, project teams and project managers. Whilst you may not manage specific projects it is important that you understand both the technical and managerial aspects of project management. This will ensure that you and your organisation can make an informed contribution to the projects and can monitor implementation and outcomes.

R3,950 per person (excl VAT)

Stress Management

Virtual Instructor-led Training

28 September

Stress management is about taking charge of your lifestyle, thoughts, emotions and how to deal with problems. No matter how stressful life seems, there are steps you can take to relieve the pressure and regain balance.

Effective stress management helps break the hold stress has on your life, so you can be happier, healthier, and more productive. The goal of stress management is to lead a balanced work and personal life, with time for relationships, relaxation, and fun and the resilience to hold up under pressure and meet day-to-day challenges.

R1,975 per person (excl VAT)

Perfect Presentation Skills

Virtual Instructor-led Training

20-21 September

This course will give the delegate the tools to present to both large and small audiences.

The delegate will learn the skill of adapting to different audiences in varying presentation circumstances including formal presentations, meetings, interviews, negotiations, debating sessions and team presentations.

The focus is on gaining skills through practical application of the theory and skills covered.

R3,950 per person (excl VAT)