March 16, 2020

Hello Friends and Families,

First, let me tell you that we are doing well at St. Anne’s Mead. These are difficult times for all of us, but the spirit of camaraderie and cooperation amongst our staff is heartwarming.  They really do care about your loved ones and are doing their best to make up for your absence. 

We are working hard to stay in touch with all of you and to keep our communication clear, concise and consistent . Over the past few days, we’ve been working on an internal document for staff to use when communicating with all of you.  After giving it a some thought, I’ve decided to just share it directly with all of you. Please read it carefully and give us a call if you have any questions or concerns. 

Please review our Family Fact Sheet Below.

Tomorrow, we plan to send another email with concrete suggestions about staying in touch with your loved ones.  

T hank you for all your support. 

Jane Collins

Jane Collins
St. Anne’s Mead
Covid-19 (Coronavirus)
Family Fact Sheet
 
Our Responsibility to Your Loved Ones During Covid-19 (Coronavirus)

St. Anne’s Mead is responsible for ensuring the health and safety of your loved ones, our residents. During this critical time, we must enforce the standards required to help each resident attain or maintain their highest level of well-being, thus preventing the entrance of Covid-19 into the building. Considering the recent spread of COVID-19 throughout Michigan, the United States and much of the world, we are providing additional guidance and restrictions for visitors, including family members .

What are the Restrictions?

Because of age and other underlying health conditions, our residents are at highest risk for the spread of infectious disease and especially Covid-19. Therefore, we are following the difficult directive to prohibit all visitors currently.   This includes friends, volunteers and family members
We understand how difficult this is especially for family members and we will make every effort to communicate with you! We take these guidelines very seriously. 

What Directives are St. Anne’s Mead following?

We are consulting with our medical director, Dr. Gupta on a daily basis for specific guidelines. Our primary sources of information include the Michigan Department of Health & Humans Services (MDHHS), Center for Disease Control & Prevention (CDC) and Centers for Medicare & Medicaid Services (CMS).

Are there any Virtual Options for Visiting my Loved One?

There is nothing like seeing the smiling faces of loved ones to make one feel good!
Our staff is ready and willing to use residents’ cell phones and/or their own personal cell phones to make regular phone calls and FaceTime phone calls for residents. The number of calls they can make each day is limited, but we will do our best to fit you in! Please call the main phone number to contact staff. Please do not call their personal cell phones. We will have a Zoom video conferencing computer set up later this week. 

Are any Visitors Allowed?

Only Healthcare providers and Hospice personnel are allowed into the building including physicians, therapists, nurses, lab technicians, X-ray technicians and EMS.

What if my Loved One is Believed to be near the End of Life?

You will be allowed to visit. Your point of contact for these situations will be Jane Collins, Jon Lechner or Amanda (Murphy) Newport. 

What if my Loved One is Lonely or Bored?

Our staff is here, and they follow strict protocols to enter the building. Socialization is a priority, but health and wellness are the top priorities. We will do our very best to keep our residents engaged. 

How can I get updates from St. Anne’s Mead?

1.     Constant Contact updates will be issued on a regular basis. Send email addresses to Peggy Goodwin at, pgoodwin@stannesmead.org
2.     Updates will also be posted on our website.  stannesmead.org