Complex Medical Help (CMH) Program

Spring 2026 Newsletter

Information to support patients with complex medical needs

Welcome

Introducing our new quarterly newsletter! We hope this information will be helpful for families navigating CMH services and keep you informed about great resources available in Ohio. Plus, we'll share seasonal tips and fun!

CMH News & Reminders

Keep Your CMH Coverage Active

Each year, you are responsible for renewing your CMH coverage. This is done through the CMH Program Letter of Approval (LOA). Here are the steps for the renewal process:

Contact your CMH-approved provider — Contact your CMH provider to start the renewal. They will complete the medical form and send it to the Ohio Department of Health (ODH) for you.
Complete your financial forms — You'll get a financial packet from ODH's CMH office. Complete and return it promptly.
Tip: Apply for Medicaid even if you think you don't qualify; it's required for CMH renewal.
Learn more — For additional resources on the renewal process, visit ODH's Family Resources page.

Pharmacy Benefit Reminder

Not every child with a CMH LOA has prescription benefits but for those who do, the pharmacy benefit information is as follows:

Group# ohchildren

BIN# 610084

PCN drbcprod

Please call (513) 735-8400 with any questions.

Connect with a Parent Consultant

The Ohio Department of Health has created a Parent Consultant program to connect families with the right resources. Parent Consultants provide support for CMH families by assisting with unique situations and helping to find additional support. They have lived it themselves and are now dedicated to helping to take away some of the worry and frustration parents experience.

Connect Today

Resources to Manage Stress

Caring for a loved one with complex health needs can feel overwhelming. As a caregiver, it’s important to acknowledge when you’re feeling stressed — and to know that it’s okay to say so. With April recognized as Stress Awareness Month, Cincinnati Children’s has gathered a range of resources, mentors, and support groups to help caregivers manage stress and find support.

Find Stress Support

May is Mental Health Awareness Month

Check out these tips from UNICEF on how to build a foundation for good mental health at every age:

Age 0-5

Take time to play, cuddle, talk, sing, and read to children.
Encourage children to play with other kids.
Let them help you with small chores, like putting toys away.

Age 6-10

Ask children about their day at school, their friends, and everyday events to check in on their feelings.
Involve children in household tasks.
Give children more responsibility — assign chores or let them pick what to have for dinner.

Age 11-13

Gently tell them if you've noticed a change and ask to talk.
Actively listen to what they are saying and be respectful of their opinions.
Make sure they understand appropriate online behavior.

Age 14-18

Have regular conversations with your teen to ask how they are doing.
Encourage kids to participate in activities like sports and volunteering.
Establish rules about appropriate digital behavior.

Read All Tips

A Class for Parents of Kids with Autism

The Clermont County Juvenile Community Resource Center has started a weekly support class held on Tuesday mornings for parents of Autistic children. The class is held in person from 10-11:30 a.m. at Crossroads Church in Eastgate, and it is also held virtually via Microsoft Teams.

Learn More

Healthy Habits

Become a MyPlate Champion

Did you know March is National Nutrition Month? Now is a great time to get started on a healthy eating adventure with MyPlate.gov.

6 Kid-Friendly Tips

Make half your plate fruit and veggies.
Try whole grains like oatmeal, whole wheat bread, or brown rice.
Choose water and low-fat or fat-free dairy milk (or lactose-free or fortified soy versions).
Mix up proteins — try seafood, beans, peas, lentils, nuts, seeds, soy products, eggs, meat, or poultry.
Get involved! Kids can help out by putting away groceries, stirring ingredients, peeling fruits, assembling salads, or setting the table.
Kids should be active for at least one hour a day. Encourage your child to dance, ride their bike, or play a sport with friends.

Free Downloads

Have fun while learning about healthy choices! Check out these interactive downloads:

Games and apps for hands-on learning
Get nutrition info straight to your home on your smart speaker, smartphone, or tablet via MyPlate on Alexa
Resources including Grocery Store Bingo, menus, flash cards, coloring sheets, quizzes, and more

Take the MyPlate Pledge!

Resources

Clermont County CMH Nurses: (513) 735-8400

Clermont County CMH Address: 2400 Clermont Center Drive, Ste. 200, Batavia, OH 45103

CMH Provider Directory

Ohio CMH Families Facebook Group

Clermont County CMH Program

Ohio Department of Health: CMH Program

CMH Mission:

To ensure, through the development and support of high quality, coordinated systems, that children with special healthcare needs and their families obtain comprehensive care and services that are family-centered, community-based, and culturally sensitive.