The Built for Better Banking Newsletter - Nov. 2025

Union State Bank News & Events

USB Staff Provide Their "Two Cents" on the End of the Penny


With the end of penny production, many are wondering what this change means for day-to-day banking. While the shift represents a milestone in U.S. currency, staff from across Union State Bank emphasize that the transition will be gradual.


Union State Bank is not anticipating immediate shortages, but the actual timeline for when pennies will no longer be available is unknown. “It really depends on customer demand for pennies and deposit volume,” said Mike McWhirt, Union State Bank’s Chief Operations Officer. “We believe the Bank has enough pennies to meet customers' needs in the short term, but pennies are no longer being minted and will soon be unavailable from our currency provider.”


To extend the availability of pennies, Union State Bank has begun limiting distributions to $5 per day. In addition, all USB branches continue to re-roll pennies collected from their customers. “It will be some time before we are out of pennies with the re-rolling we are currently doing,” says Kelli Houchen, Union State Bank’s Market Coordinator for Newton, KS.

USB Kicks Off Holiday Season with Bennie the Bank Elf Giveaway


Union State Bank is kicking off the holiday season with the return of one of its most festive traditions: the Bennie the Bank Elf giveaway.


Throughout December, customers can spot Bennie, an inflatable, larger-than-life version of one of Santa’s cheerful helpers, making surprise appearances at USB branches. When Bennie is on site, visitors are invited to snap photos, pick a small gift from Santa’s sack, and enter for a chance to win a $500 holiday giveaway.


Now in its third year, the promotion has grown into a beloved seasonal event for families and customers of all ages.


According to Cory Helmer, Union State Bank Market President for Winfield and Udall, Kansas, feedback from previous years has been “overwhelmingly positive” and participation has consistently exceeded expectations. “Customers make a point to bring their children in to the bank so they can see Bennie!” he said, noting that the elf’s appearances have become something families look forward to.


The winner of the $500.00 giveaway will be announced on December 23rd.

Start Now to Increase Your Success for 2026 Finance Resolutions

 

As the year winds down many start thinking about New Year’s resolutions. While it might feel early, now is actually the smartest time to lock in financial goals.


Planning your financial resolutions now offers several advantages that can significantly boost your chances of success. Early preparation gives you clarity by helping transform vague intentions, like simply wanting to “save more”, into specific and measurable goals that outline how much you want to save and by when.


Starting ahead of the new year provides a psychological edge as well, giving you momentum and confidence before the calendar even turns. And with that added time, you gain flexibility, making it easier to course correct or refine your goals before you fully commit.


Plus, having financial goals isn’t just about money, it benefits your mental well-being too. People report feeling more in control, more confident, and less stressed when they know exactly what they’re working toward.


Planning your financial resolutions now gives you a much better shot at actually achieving your goals.

Visit www.MyUnionState.Bank to learn more.

When The Grinch Goes Digital:

Spotting Holiday Fraud

The holiday season brings celebrations, travel, and shopping, but unfortunately it also brings an uptick in fraud. As consumers shift more of their spending online, scammers take advantage of the increased activity and the distractions that come with a busy time of year. Understanding the most common holiday fraud tactics can help you stay protected while enjoying the season.


Phishing Attacks

One of the most prevalent schemes is phishing, where criminals send emails or text messages that appear to come from legitimate retailers, delivery services, or even your bank. These messages often claim there’s a problem with an order, a package that can’t be delivered, or an urgent issue with an account. The goal is to prompt you to click a malicious link or provide personal information. During the holidays, when many people are tracking shipments or managing multiple purchases, these messages feel especially convincing.


Imposter Sites

Another tactic to watch for is fake online stores. Fraudsters create websites that look professional but exist solely to steal payment information or never deliver the items you paid for. They often advertise hard-to-find gifts or steep discounts that seem too good to be true. Before purchasing, verify that the website includes working customer service contacts, check for reviews from trusted sources, and confirm the URL is spelled correctly. Small variations in a common site name can signal a counterfeit site.


Gift Card Scams

Gift card scams also surge during the holidays. Criminals may pose as employers, friends, or family members, requesting that you purchase gift cards urgently and send them the card numbers. Others tamper with cards on store racks, capturing the numbers so they can drain the balance once the card is activated. When buying gift cards, choose those kept behind the counter when possible and be cautious of unexpected requests for gift-card payments, especially through email or text.


Skimmers

In-person shopping presents its own risks. Card-skimming devices placed on ATMs, gas pumps or other point-of-sale terminals can capture card information without your knowledge. If a card reader looks loose, damaged, or unusual, use a different machine and notify the retailer. It’s also wise to monitor your accounts frequently during the season, enabling transaction alerts to notify you of unusual activity.


Fake Charities

Finally, be aware of charity fraud, which preys on the spirit of giving. Scammers create fake charities or impersonate real ones to solicit donations. Before giving, verify the organization through trusted resources such as Charity Navigator or the IRS Tax-Exempt Organization Search.


By staying alert and taking a few extra precautions, you can protect yourself from holiday fraud and enjoy a safer, more secure season.



Disclaimer: The advice provided in these articles are for informational purposes only. It is recommended that individuals consult with financial professionals for personalized guidance. Read more articles here: https://www.myunionstate.bank/finance-blog

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Please Report Scams


If you spot a scam, please report it to the Federal Trade Commission.

• Call the FTC at

1-877-FTC-HELP

(1-877-382-4357)

or TTY

1-866-653-4261.

• Go online: ftc.gov/complaint


Your report can help protect other people. By reporting fraud, you can help the FTC’s investigators

identify the scammers and stop them before they

can get someone’s hard-earned money. It really makes a difference.


Information provided courtesy of Federal Trade Commission. FTC.gov/PassItOn

Remember: We will NEVER reach out to you over the phone or through a text message unexpectedly, and request any of the following info:


• Full account #


• Personal Info like Social Security # or Date of Birth


• Online Banking Username and/or Password


• Full debit card # or CVV Code


• Debit Card PIN


• One time passcodes provided by the bank for digital verification purposes


• Driver’s License Information

For additional information about online scams and cybersecurity visit our website: https://www.myunionstate.bank/services/mobile-and-online-banking/online-security-tips

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