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In a recent scam, cybercriminals are tricking individuals into downloading software which grants the scammer access to their victims' computers. The scheme typically begins with a fake email from a familiar financial institution or tech support company. The email alleges an account-related issue that requires staff investigation. However, in reality, there is no issue, only the fraudster seeking to exploit the situation.
Scammers frequently use fake emails to trick individuals into downloading malicious files. However, in this particular scam, they employ a more sophisticated approach, persuading victims to download authentic remote desktop software commonly utilized by IT professionals for assistance purposes. While the software itself is legitimate, the individual urging its installation is, a scammer.
By granting the fraudster access to their desktop, victims unwittingly provide cybercriminals with complete control over their computers. These perpetrators may trick victims into divulging passwords or login credentials, enabling them to access financial accounts and compromise personal data.
To avoid falling victim to a remote desktop scam, it is important to always:
- Be suspicious of any unexpected emails claiming that there is an issue with your account. If you have reason to believe the request is genuine, contact your bank using a verified number or email address.
- Never give control of your computer to someone who contacts you, even if they claim to be from your bank or tech support.
- Never share passwords or login information with anyone. This data is personal, and your bank will never ask you for it.
For additional information about online scams and cybersecurity visit our website: https://www.myunionstate.bank/services/mobile-and-online-banking/online-security-tips
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