The Built for Better Banking Newsletter - Jan. 2024

Union State Bank News & Events

Heizelman Receives Wichita Chief Financial Officer Award


Union State Bank Executive Vice President and Chief Financial Officer LeRoy Heizelman has been recognized as a recipient of the 2024 CFO Awards by the Wichita Business Journal. Heizelman is one of 14 leaders recognized in the January 26th print edition of the journal.


“Being selected as a CFO of the Year Honoree is a wonderful honor for me,” Heizelman said.   


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Union State Bank Celebrates 115th Anniversary


Union State Bank (USB) celebrated the 115th anniversary of the bank’s charter issuance on December 29th.


Bill Docking, Union State Bank Board of Directors Chairman Emeritus, wrote in a message to staff, “Along with almost everything else, community banking has changed over the last 115 years. However, the mission to which all of us at USB are committed endures.”


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Bank Survey Shows Economy Impacting Customer Goals

 

Union State Bank recently surveyed their customers to better understand individuals’ financial goals and how the economy may be impacting their immediate plans.


Overall, the survey results provide valuable insights into the complex interplay between the economy, individual perceptions, and financial goals.



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Visit www.MyUnionState.Bank to learn more.

AI Powered Cyber Attacks

Artificial Intelligence (AI) is a technology in which machines are able to simulate human intelligence. Unlike humans, AI has the ability to process large amounts of information very quickly. It’s no surprise that scammers exploit this tool and use it to target you with more realistic phishing attacks! 

AI Invoice Scams

Let’s say you receive an email with an invoice that needs to be paid. You were expecting to receive an invoice, and at a glance, it appears to be genuine. You open the attachment in the email and make the payment, but the money never reaches the intended recipient. When you paid, all the money went straight into the scammers’ bank accounts. This scam is known as a business email compromise attack. 

What Happened?

Scammers used AI to alter the financial information in the invoice. They use AI-based tools to quickly search compromised email accounts. The AI identifies emails that contain attached invoices or other financial information. Then, it swaps the real account information with account numbers belonging to the scammers. The scammers then send you an email containing the fake invoice. So even though you think you’re making a real payment, you’re actually transferring money directly to their bank accounts!

What Can I Do to Stay Safe?

Follow the tips below to stay safe from AI phishing scams:

  • Consider the email’s context, timing, grammar, and other details. For example, was the invoice sent during normal business hours? Was it sent using an expected payment method like a financial portal?
  • Never give out your personal information like credit card numbers, bank account numbers, or social security numbers unless you know who you are dealing with. Always be mindful of unusual requests and verify authenticity!
  • Be suspicious of emails that contain a sense of urgency. Cybercriminals use a sense of urgency as an attempt to catch you off guard and get you to act impulsively.


For additional information about online scams and cybersecurity visit our website: https://www.myunionstate.bank/services/mobile-and-online-banking/online-security-tips

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Please Report Scams


If you spot a scam, please report it to the Federal Trade Commission.

• Call the FTC at

1-877-FTC-HELP

(1-877-382-4357)

or TTY

1-866-653-4261.

• Go online: ftc.gov/complaint


Your report can help protect other people. By reporting fraud, you can help the FTC’s investigators

identify the scammers and stop them before they

can get someone’s hard-earned money. It really makes a difference.


Information provided courtesy of Federal Trade Commission. FTC.gov/PassItOn

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