The Built for Better Banking Newsletter - Nov. 2024

Union State Bank News & Events

Hanson Named Leader in Human Resources


Union State Bank Vice President and Director of Human Resources Merresa Hanson has been recognized in the 2024 “Women Who Lead In Human Resources” by the Wichita Business Journal. Hanson is one of twenty professionals recognized for their outstanding leadership who were featured in the October 18th print edition of the journal.


Originally part of the Midland National Bank team which merged with Union State Bank in 2020, Hanson has a combined eighteen years with the organization.


“When I started in community banking, Ron Lang (retired Market President for Midland National Bank/Union State Bank) helped me grow as a servant leader,” said Hanson. “I enjoy building trust and creating relationships within our organization. It is rewarding to be able to support our employees and managers by providing them with the resources they need to grow both professionally and personally, making our organization even stronger.”




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Fall Fraud Attempts Increase Locally


The holiday season brings more than just the arrival of festive gatherings. Fall is also a time when criminals ramp up their efforts, taking advantage of the holiday rush. Union State Bank has seen a recent increase in fraud attempts by scammers and is spreading awareness in hopes of protecting their customers as well as others within the community.


“We are currently seeing an uptick in social engineering scams,” said Ryan Valencia, Union State Bank’s Director of Retail Services. “In these scams, the perpetrator manipulates a victim into voluntarily giving away sensitive personal information, like passwords, credit card numbers, or access to systems, by pretending to be a trusted entity like a bank, tech support, or family member.”



According to data released by the Federal Trade Commission, $10 billion was lost nationwide through 2.6 million scams in 2023. Credit reporting agency TransUnion reported the risk of a scam attempt increases by as much as twelve percent over the holiday season.


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Helmer Presents USB Healthcare Hero

 

Union State Bank’s Market President for Winfield and Udall, Cory Helmer, presented the 2024 Union State Bank Healthcare Hero Award to former William Newton Hospital administrator Dick Vaught on November 2nd. The presentation was part of the William Newton Healthcare Foundation’s 17th annual fundraising gala, which Union State Bank has been the title sponsor for more than a decade.


The Union State Bank Healthcare Hero Award is presented each year to those who have made a significant positive impact on healthcare within the community served by William Newton Hospital.


During the presentation, Helmer touted Vaught’s “servant leadership, financial acumen, and determination to help the hospital not just to survive but to thrive.” He acknowledged Vaught’s work enabling the hospital’s current administration and employees to continue a legacy of quality patient care.





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Visit www.MyUnionState.Bank to learn more.

Fraud Protection Resolutions for the New Year

As the new year approaches, it’s a great time to set resolutions that enhance your financial security. With cybercrime and identity theft on the rise, protecting yourself from fraud should be a top priority. Below are actionable resolutions to keep your personal and financial information safe throughout the year.


Strengthen Your Passwords

Passwords are your first line of defense against fraud. Resolve to:

• Use unique passwords for each account, including a mix

of upper and lowercase letters, numbers, and symbols.

• Consider using a password manager to securely

generate and store passwords.

• Enable multi-factor authentication, which requires a

second verification step such as a code sent to your

phone or email, wherever possible.


Monitor Your Accounts Regularly

Vigilance is key to catching fraudulent activity early. Make it a habit to:

• Check bank and credit card accounts weekly for unusual

transactions.

• Sign up for alerts that notify you of large or suspicious

purchases.

• Review your credit reports annually for unauthorized

activity.


Be Wary of Phishing Scams

Cybercriminals often use emails, texts, or calls to trick you into sharing sensitive information. To avoid phishing:

• Verify the sender before clicking on links or downloading

attachments.

• Be cautious of urgent or fear-based messages asking for

personal details.

• Avoid sharing private information over the phone unless

you initiated the call.


Secure Your Devices

Your smartphone and computer are gateways to your personal data. Protect them by:

• Installing antivirus software and keeping it updated.

• Using a secure Wi-Fi network and avoiding public Wi-Fi

for financial transactions.

• Keeping your operating systems and apps updated with

the latest security patches.


Use Secure Payment Methods

When shopping online or in person:

• Opt for "tap and pay" over "swiping" for enhanced fraud

protection.

• Use digital wallets, like Apple Pay or Google Pay, which

encrypt your payment information.

• Avoid saving payment details on websites unless

absolutely necessary.


Educate Yourself About Scams

Fraudsters are constantly evolving their tactics. Stay informed about the latest scams by:

• Following news from trusted financial institutions or

government agencies.

• Attending webinars or reading articles about fraud

prevention.

• Teaching family members, especially children and

seniors, about common scams.


Safeguard Physical Documents

Not all fraud happens online. Protect your sensitive physical documents by:

• Shredding old statements, credit card offers, and

documents with personal information.

• Storing important paperwork, like social security cards

and passports, in a secure place.

• Opting for e-statements to minimize your paper trail.


While these resolutions can significantly reduce your risk of fraud, they’re not one-time fixes. By making fraud prevention a consistent habit, you can enjoy peace of mind and keep your financial health intact all year long.


For additional information about online scams and cybersecurity visit our website: https://www.myunionstate.bank/services/mobile-and-online-banking/online-security-tips

texting-girl-sm.jpg

Please Report Scams


If you spot a scam, please report it to the Federal Trade Commission.

• Call the FTC at

1-877-FTC-HELP

(1-877-382-4357)

or TTY

1-866-653-4261.

• Go online: ftc.gov/complaint


Your report can help protect other people. By reporting fraud, you can help the FTC’s investigators

identify the scammers and stop them before they

can get someone’s hard-earned money. It really makes a difference.


Information provided courtesy of Federal Trade Commission. FTC.gov/PassItOn

Remember: We will NEVER reach out to you over the phone or through a text message unexpectedly, and request any of the following info:


• Full account #


• Personal Info like Social Security # or Date of Birth


• Online Banking Username and/or Password


• Full debit card # or CVV Code


• Debit Card PIN


• One time passcodes provided by the bank for digital verification purposes


 Driver’s License Information

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