In these trying times we want to make it as easy as possible for you to get the answers you need. The contact information below will allow you to reach our Sterling HVAC Products support staff quickly.
One Number for Easy Access
413-564-5540
Option 1: Sterling Technical Support
Option 2: Sterling Customer Service
Option 5: Pre-Sale Engineering Support
Customer Service
Sterling HVAC provides unparalleled factory support. If you are a Rep or Wholesaler looking to place an order or check the status of an order our Customer service team is available M-F 8-5 EST to assist you.
The Sterling Pre-Sale Support team of application engineers provides you with optimal turnaround in answering your pre-sale questions regarding Sterling's complete line of products. The team also provides assistance with quotes, specifications and competitor crossovers as well as heat loss calculations for residential and light commercial buildings.
The Technical Service Group is available to provide mechanical contractors and service technicians with resolution assistance, troubleshooting, and application support.
