"Stop trying to motivate your employees," I told Ryan as we settled down at our table at Chick-fil-A. Ryan is the general manager of a fast-growing small business in Atlanta. A week earlier, he contacted me to ask for help motivating his underperforming employees.
“Nothing seems to be working,” he said in a frustrated tone. “They show up late, don’t follow rules, and at times just don’t seem to care.”
This sounds very familiar, I thought as I listened. I hear this often from many of my clients as they try to manage their teams.
“We’ve tried giving them more money,” Ryan said. “Even had more meetings,” he shared. “Nothing seems to be working”.
Ryan did not want to hear what I was about to say.
“You are not responsible for your employee’s motivation,” I stated boldly.
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