April 3, 2020
Dear Family Members and Responsible Parties,
The health and safety of our residents is of utmost importance to us. We all know that the COVID-19 virus has been spreading in Amherst and Erie County. We have been working with public health officials to follow procedures recommended by the Centers for Disease Control & Prevention (CDC) in an effort to prevent the spread of the virus in our residential communities.
We are putting new safeguards in place to protect you, our residents, and our staff. The changes are based on CDC guidance and are designed to minimize contact between individuals and decrease the spread of the virus. These new safeguards take effect Friday, April 3.
Based on the “Stay At Home Executive Order” by Governor Cuomo, we suggest that you visit ONLY when necessary. Please DO NOT enter the building if you have symptoms such as fever, cough or shortness of breath. Visitors will be limited to one visitor per tenant per day (excluding healthcare personnel) between the hours of 11 a.m. and 7 p.m. Please sign in at the building entrance. When interacting with others, please maintain a distance of more than six feet. We encourage you to stay in touch using remote communication, including telephone, video chats, email, and letters.
We will be limiting office hours for the building manager. Office hours will now be Monday – Friday, 9 a.m. – 12 p.m. The manager will be available to residents
and family members outside these hours by appointment. Please call the office at 639-3311 x3150 if you need to speak to someone outside these new hours. We remain ready to serve
you while at the same time protecting you and our staff. During meetings, we will follow CDC guidelines for social distancing by remaining more than six feet apart.
Based on CDC guidelines for social distancing, each tenant who is using the designated smoking area should remain six feet apart from one another while smoking. To help each tenant, X’s have been placed in the designated smoking area and have been measured to insure appropriate distance.
Take Steps To Protect Yourself
I encourage you to continue to take precautions to protect yourself from the COVID-19 virus:
- Stay in your homes or outdoors away from groups of people, as much as possible. If you have to be with others, remain 6-feet apart.
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, sneezing, or visiting a public place/common area. If soap and water are not available, use a hand sanitizer containing at least 60% alcohol.
- To the extent possible, avoid touching high-touch surfaces in public places – elevator buttons, door handles, handrails, handshaking with people, etc. Use a tissue or your sleeve to cover your hand or finger if you must touch something.
- Wash your hands after touching surfaces in public places. Avoid touching your face, nose, and eyes.
- Limit visitors to only those essential to maintaining your health, well-being, and safety. Social interaction is important; however, in-person social interactions are associated with increased risk of infection.
- Learn and practice alternative ways to interact. Replace in-person or group interactions with video or telephone calls, email, and letters.
Please stay safe and healthy,