NEWS & EVENTS
Mar. 12, 1:30-3 pm ET
MLN Connects: Dementia Care & Psychotropic Medication Tracking Tool Call
Mar. 13, 2-3 pm ET
Vascular Dementia: An Important Supporting Actor in the Story of Dementia
In Case You Missed It
Strategies to Improve Dining Satisfaction Using the PELI
We're "Guesting" this Month!
Dear Colleagues,
This month we are pleased to share some new content from the Preference Based Living Team. Members of that team co-developed the Campaign's Person Centered Care Tracking Tool and many of the resources available to support your efforts bringing preference-based living to your residents.
We hope you enjoy this as much as we have!
The Campaign Team
What Are Person-Centered Dining Practices?
Is resident dining satisfaction a "bone of contention" in your community?  

Research shows that residents’ perceptions of food choice are correlated with their satisfaction with care. When residents feel their preferences are taken into account, they are more likely to eat well and experience the social and psychological uplifts that come with dining: enjoying the simple pleasures of a good meal and the chance to relax and connect with others.

Person-centered dining practices place residents at the center of all dining activities. The goal is to offer choices that genuinely reflect resident preferences to the fullest extent possible. This approach is based on an active partnership among residents, staff members and administrators to assure that resident needs and preferences take priority in shaping the community’s dining experience.

Cooking with Preferences
While conducting PAL Card interviews, Terry Young, Director of Life Enrichment at the LSS Good Shepherd Home in Ashland, Ohio, discovered that two residents enjoy preparing the same dish. Terry decided to help the women get back into the kitchen, and they are pictured (right) making cabbage rolls.
Once the cabbage rolls were ready, staff and residents had the chance to taste and enjoy them. "It was a great time and we wouldn't have done it without the PAL [card interview]! We are planning on making it a monthly activity!"
CMS IS CALLING ABOUT YOUR QUALITY IMPROVEMENT EFFORTS
CMS is conducting an important survey to learn about quality improvement efforts of nursing homes, including the sources of information or resources that are used to guide these efforts. This is a continuation of the survey that was conducted in 2017. 
 
This 15-minute, voluntary telephone survey* will be conducted among a sample of nursing homes that have been scientifically selected. Nursing homes that participated in the first survey will not be contacted a second time. CMS highly encourages you to respond and make your voice heard to ensure representation and provide valuable information to help CMS improve its quality improvement programs. 

Questions? Please contact:
Nancy Sonnenfeld, PhD: Oversees the evaluation for CMS | Nancy.Sonnenfeld@cms.hhs.gov
Ping Yu, PhD: Coordinator for the survey | Yu_Ping@bah.com

*All survey responses will be confidential.
Our HelpDesk Team is here for you! We provide support with everything from project design, collecting and interpreting data and locating the resources you need. We'd love to hear how your project is going -- challenges and successes.
Register as Provider, Consumer or LTC Staff
This material was prepared by Telligen, National Nursing Home Quality Improvement Campaign contractor, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 11SOW-CO-NNHQIC-03/18-001