Student Services Outcomes

Assessment Bulletin

April 2023

A special publication from the Office of Institutional Assessment and Accreditation to support student and academic support units in defining and assessing meaningful outcomes for continuous improvement.

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Springing into Assessment

Greetings, my Student Services friends!

Hopefully you have had a chance to reflect on the IAA feedback for your Student Services Outcomes documents shared on Tuesday, March 14th.

This semester IAA provided an opportunity for units to ask questions regarding their written feedback. We have been delighted by the unit engagement and rich conversations regarding strategies for enhancing the meaningfulness and manageability of assessment!

For Spring 2023 assessment documents, this will be your opportunity to close the loop, or assess the impact of your proposed changes implemented this semester. Be sure to update any sections of your assessment document that may have changed, include your Spring 2023 data for your Results, complete Reflections, complete Gi. Impact of Past Improvements, and identify new actions to be implemented in Fall 2023 for Gii. Use of Assessment Results for Future Improvement. Check out the bottom of this message for guiding questions and tips for these sections. 

Because these sections can be the most challenging, IAA will also be holding

Ready, Set, Action: Identifying Next Steps for Assessment on April 27th from 10 am - 11 am and 11 am - 12 pm for strategies on closing the loop on assessment and identifying actions for future improvement based on an analysis of the results. Calendar invites will be shared with assessment partners. Please reach out if you would like to include others involved in assessment for this session.

IAA is also holding Student Services Charrettes in May to provide an opportunity for units to receive peer feedback and learn more about Student Services Outcomes assessment across the university. To help us prepare for these events, please use this Google form to indicate which charrette event listed below works best for you.

If you have any questions along the way, please reach out.

All the best,


Upcoming Opportunities

Student Services Outcomes Charrettes

Statesboro Campus

Wednesday, May 24th

1:00 pm - 3:30 pm

Armstrong Campus

Thursday, May 25th

9:30 am - 12:00 pm

Ready, Set, Action: Identifying Next Steps for Assessment

Thursday, April 27th

10:00 - 10:50 am


11:00 - 11:50 am

Identifying & Reflecting on Actions for Future Improvement

Gi. Impact of Past Improvements and Changes

All Student Services Units

Questions to Consider:

  • Did you implement all of the things you planned to do?
  • Who did it?
  • When did it happen?
  • Did it work?
  • How do you know it worked?
  • What did this cycle's results show based on the changes you made?

Assessment Data Review Worksheet

Gii. Use of Assessment Results for Future Improvement

All Student Services Units

Questions to Consider:

  • What are the proposed changes for the next semester and how do those relate to the outcome and results?
  • How will proposed changes be implemented? - Be specific!
  • What is the rationale for how proposed changes will support the outcome?

Meaningful Actions for Improvement

Student Services Outcomes assessment documents for Spring 2023 are due by close of business on Monday, June 26, 2023.

Institutional Assessment and Accreditation (IAA) works collaboratively with faculty, staff, and administration to ensure the quality of the programs and educational experiences offered by the university, addressing the unique assessment needs of courses, departments, colleges, or units through individual and group consultations, professional development workshops, recommendations for technology implementation, and best practice reference materials.

Student Services Assessment Website
Assessment Services Request Form

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