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Join Brian Connors, a passionate educator and sought-after hospitality consultant, explore the future of hospitality. Professor Connors examines the next generation of hospitality professionals to uncover what makes them unique. How will GEN Z dramatically impact the future of the hospitality industry and are we prepared?
Key Takeaways:
TECH: Artificial Intelligence & The Guest - The success story of Cecilia.ai. The first robotic bartender utilizing artificial intelligence and ChatGPT.
PEOPLE: Leading the Next Generation - Attract and retain Gen Z. Can quick-burst mobile games change learning behaviors?
CULTURE: Your Culture Matters - Intentional or not, if you get it wrong you will know it.
Closing Session on Oct. 29th.
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