The one role in a home builder’s organization with the greatest responsibility for the builder’s reputation is the superintendent. They have the most direct contact with trade contractors, suppliers and customers, and they have the most direct impact on the appearance of the job sites and the quality of homes produced.
As managers, superintendents face unique challenges. They are the boss, but nobody actually works for them. They need trade contractors to follow their lead without the authority of being their direct manager.
A superintendent’s primary goal is to maximize the long-term profits of the company. They manage the construction process to deliver homes on time, on budget, and according to the company’s quality standard.
Superintendents play a critical role in the performance and profitability of a home building company.