BearBuy Scheduled Maintenance

BearBuy production downtime will take place between Friday, March 15, at 6 p.m. through Sunday, March 17, at 9 a.m. to upgrade from release version 23.3 to 24.1. To avoid delays, please complete all BearBuy requests prior to the system maintenance. BearBuy will be available on Monday, March 18.

BearBuy 24.1 Release Enhancement Coming

On March 18, BearBuy will be updated to improve the experience that occurs today when a cart is auto-returned in workflow. With the 24.1 Release, we will implement checkout validation rules to prevent the ability to submit carts into workflow in two scenarios.   


This new feature will enhance system usability with the addition of checkout validation rules to improve transparency and efficiency:


1. Not Open for Ordering Return will be updated to a checkout rule to prevent from submitting a requisition if a supplier marked as Not Open for Ordering was selected on a form other than the Payment Request, Meeting and Entertainment Payment Request, or Contract Payment Request forms.  


- To correct the issue, the supplier marked with Not Open For Ordering can only be used on a Payment Request, Meeting and Entertainment Payment Request, or Contract Payment Request form.


2. Zero Cost Line-Item Return will be updated to a checkout rule to prevent from submitting a requisition that contains a line with $0.00 total.


- To correct the issue, a value greater than $0.00 must be entered for the requisition line.


See below for screenshots of what to expect with the 24.1 Release for the new checkout validation rules.


With 24.1 Release - Not Open For Ordering validation rule:

With 24.1 Release - Zero Cost Line-Item validation rule:

For BearBuy support, contact IT Service Desk at appsupport@ucsf.edu or (415) 514-4100 option 2 (8 a.m.–5 p.m.).

Need help? Contact the Supply Chain Management Response Team: