SEPTEMBER 2025

Promoting peer support through wellness carts at BILH

What originated as a joyful stop to break up a stressful workday for staff has evolved into a powerful tool for promoting wellness initiatives across the Beth Israel Lahey Health (BILH) system. Wellness carts – once a simple source for comfort and treats – are now being used as a unique and effective way to promote programs like peer support. 

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New promotional materials

In spring 2025, the Betsy Lehman Center began working with Archipelago Strategies Group to create marketing campaigns for peer support. We developed creative concepts that were used for flyers, digital signage, posters and more. We are deeply grateful to our partners and long-standing peer supporters who provided their feedback and insights during this process.  

The materials can be used in messaging to clinicians, staff and patients. Ideas include:



• Integrating into onboarding materials
• Posting on intranet pages
• Hanging flyers in break rooms
• Sending emails from leadership
• Presenting at staff gatherings

Use the links below to download materials or request printed copies. 

The peer support team is holding trainings for those interested in becoming volunteers. Please fill out an interest form for more information.  

Multiple dates Sep - Dec

Virtual Peer Support Network training • Health care professionals interested in volunteering can fill out the interest form here 

Oct 21 and 28

Patient and Family Peer Support Network training • People with lived experience who would like to help patients or their loved ones when something goes wrong in their care can fill out the interest form here 

Oct 1

12 - 1 p.m.

Unlocking the power of compassion to transform organizations • A virtual learning collaborative with Dr. Michael Gustafson, President and CEO, Schwartz Center for Compassionate Healthcare. Register here

Oct 10

World mental health day • Observed annually to raise awareness of mental health issues and mobilize efforts in support of mental health.

Oct 22

9 a.m. - 3 p.m.

The healthcare well-being summit: Investment, implementation, and transformation • A one-day program from the Massachusetts Health & Hospital Association and Massachusetts Medical Society. Learn more and register here

The Betsy Lehman Center is a non-regulatory state agency that supports providers, patients, and policymakers working together to advance the safety and quality of health care. We provide free, confidential peer support services to patients and health care professionals across Massachusetts.

BetsyLehmanCenterMA.gov