Surge Learning has some big news
We hope you'll join us for lunch and a FREE seminar:
Open to Surge Learning Users
8:30 AM to Noon: Join us for our User Development Group meeting and then lunch is on us afterwards! Staff Schedule Care is also doing concurrent user groups if you are interested.
Open to All
Noon to 3:30 PM: Please join us for lunch and stay for our FREE afternoon Senior Care technology seminar: Leveraging Technology to Improve Staff Engagement & Retention. You'll enjoy:
  • Informative presentations from the top names in Canadian Senior Care technology
  •  An open forum, interactive panel discussion to delve deeper into session theme
Leave with new insights on:
  • Overcoming roadblocks that prevent employee engagement
  •  Listening, communicating and retaining your staff
  •  Leveraging technology for employee retention
Upcoming Dates & Locations:
  • Mississauga - September 21st
  • Markham - September 28th
  • Sudbury - October 5th
  • Ottawa - October 25th  
  • London - November 1st
  • More events to come across Canada
New Skills and Credentialing Tool
Surge is pleased to be releasing our new Skills and Credentials Tracking Tool on September 8th, 2017.
This new tool will replace the existing skills tool and will have many new features including certificate management, competency and renewal alerts. Our multi-site customers will find that skills tracking will now be available throughout the entire organization.
thank you or thanks concept with key on keyboard
Upcoming conferences
Thanks to everyone that has stopped and spoke with us at the many conferences we have attended so far this year. Please visit us at our upcoming conferences:
Community Living Ontario - Spark Change conference in Niagara Falls, ON  - September 14, 2017
Alberta Continuing Care Association - Inspiring Quality conference in Red Deer, AB on September 27 -28, 2017
Surge Learning User Groups  and Leveraging Technology to Improve Staff Engagement & Retention conferences across ON.
Education Highlights
We are pleased to announce that we will be releasing the following presentations in the next few months:
  • Two modules on WHMIS - General Requirements with the focus on the 1988 general requirements, and WHMIS 2015.
  • A four part series on Cultural Competence with the focus on promoting cultural awareness and competence, and how this provides for culturally safe care.
  • An updated module on Concerns, Complaints and Compliments
Keep an eye out for the  NEW icon in your library. 

We welcome your thoughts and suggestions on topics you might want to see in the library. Please email your suggestions to
Programming Updates

Here are some new features added recently:
  • Policy Professional has had enhancements around notifications, custom headers and other policy management improvements.
  • Reports now show chapters in courses that are bundled together
  • Users can now have two supervisors
  • Required Education Completion is now available in grid format reports
New features being added in next release:
  • Mobile enhancements to my courses and take test (so it works better on phones)
  • Flash detection on take course (set per course)
  • Setting to disable usernames being changed in My Profile
  • Add chapter view to Required by Department report
  • Utilization report now shows optional and recommended
  • Required Course Completion grid now shows N/A (instead of no) if the course is not required for that user
  • Add course length to Required Course Completion report (as a custom column)
  • StaffScheduleCare integration - can disable synced fields
  • Settings has a new look (tabs for the two sections)

 We also added some other new functionality and some small fixes that can all be found under "Version Release" in our Help section.

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