SURVEY AND REGULATORY UPDATE | February 9, 2023

"Stable and Predictable" in Assisted Living

If you’ve been around assisted living more than a decade, you have likely seen the increasing acuity and changing dynamics of the typical assisted living resident. Each assisted living’s services, and therefore the residents’ characteristics, are largely driven by facility-specific details in the disclosure form. This completed form allows for two assisted living communities, perhaps situated side-by-side, or even owned by the same company, to serve residents who have very different needs.


Regardless of the facility's disclosure form, though, there are some basic tenets to all assisted living settings regarding the level of care offered. WAC 388-78A-2050 states that the assisted living facility may only admit and retain residents following specific criteria. This article aims to outline what these specific resident characteristics criteria are, and considerations to take to ensure the residents living and receiving care in an assisted living setting are safe to do so.


First, assisted living management must determine that the facility can appropriately serve the resident with available staff based on the scope of care outlined in the disclosure form. This includes the provision of reasonable accommodations such as specialty training for staff when a resident has a special need. Other reasonable accommodation expectations can be found in WAC 388-78A-2020 and are highlighted below:


"Reasonable accommodation" or "reasonably accommodate" have the meaning given in federal and state antidiscrimination laws and regulations which include, but are not limited to, the following:



Reasonable accommodation means that the assisted living facility must:

  • Not impose admission criteria that excludes individuals unless the criteria is necessary for the provision of assisted living facility services;
  • Make reasonable modification to its policies, practices, or procedures if the modifications are necessary to accommodate the needs of the resident;
  • Provide additional aids and services to the resident.


Reasonable accommodations are not required if:

  • The resident or individual applying for admission presents a significant risk to the health or safety of others that cannot be eliminated by the reasonable accommodation;
  • The reasonable accommodations would fundamentally alter the nature of the services provided by the assisted living facility; or
  • The reasonable accommodations would cause an undue burden, meaning a significant financial or administrative burden.


Perhaps one of the least understood resident characteristics requirements encompasses the somewhat nebulous term “stable and predictable.” WAC 388-78A-2050 states that a resident must not require the frequent presence and frequent evaluation of a registered nurse. While not expressly defined as stable and predictable, this expectation is better defined in the nurse practice act and is found there, in WAC 246-840-920, when describing the parameters of RN delegation:


"Stable and predictable condition" means the registered nurse delegator determines the patient's clinical and behavioral status is nonfluctuating and consistent. Stable and predictable may include a terminally ill patient whose deteriorating condition is expected. Stable and predictable may include a patient with sliding scale insulin orders. The registered nurse delegator determines the patient does not require frequent nursing presence and evaluation.


This entire idea of a resident needing to be stable and predictable can be confusing, particularly since there is no requirement that an assisted living facility employ or contract with a registered nurse if the facility does not offer nursing services; who, then, determines whether a resident requires the frequent presence and frequent evaluation of a registered nurse?


This determination is best highlighted through individual facility policies and procedures. This determination can be included in training for whomever conducts preadmission and ongoing resident assessments. Determination of a resident’s "stable and predictable" status is best done as a team, where options and considerations can be voiced and plans brainstormed.


Both the assisted living regulation and the nurse practice act highlight instances when certain conditions can be considered stable and predictable. Combining the nurse practice act (WAC 246-840-920) and resident characteristics regulation (WAC 388-78A-2050) carves out some resident conditions that would allow the resident’s continued stay in the facility, even when the idea of stable and predictable status is in question.


The Dying Resident

The assisted living regulation outlines that a resident on hospice (who is predictably declining towards death) can fall into reasonable resident characteristics. The nurse practice act piggybacks that statement by including terminally ill patients (wording in this regulation does not mention hospice) whose deteriorating condition is expected. In effect, anyone who is predictably dying may be considered stable and predictable, regardless of hospice status. Of course, additional consultation with the dying resident’s primary care provider and family would need to take place to ensure proper care and service delivery through the dying process. 


The Resident on Sliding Scale Insulin

The nurse practice act calls out that a resident receiving sliding-scale insulin can be deemed stable and predictable for the purposes of nurse delegation of insulin injections. That would imply that the assisted living facility that offers insulin injections may deem a resident stable and predictable for the purposes of moving in and continuing residency at the facility as well. Again, the expectation that each individual resident’s condition is considered and determined to be stable and predictable would demonstrate the facility’s due diligence in this area. Likewise, the facility’s staffing and provision of intermittent nursing services would play a part in determining the resident’s ability to move in or continue residency.


Resident with a Short-Term Illness

The assisted living regulations allow for residents who are experiencing a short-term illness (less than 14 days in duration) to remain in the facility, provided the facility has the capacity to meet the resident’s identified needs. The facility’s capacity to fulfill the resident’s needs can be accomplished in several different and often creative ways, including but not limited to, current staffing, contracted staffing, home health services, or even out-patient services. For example, if a resident experiences an infection that only an intravenous antibiotic can treat, the assisted living may be able to accommodate that resident’s condition by the facility nurse administering the IV antibiotics in the resident’s apartment for the duration of the medication order. This is perfectly within the realm of licensure. Some assisted living centers cannot accommodate this type of illness due to limited nursing staff hours or perhaps the nurse on staff is not competent to administer IV medications. In these situations, the resident could potentially receive the IV infusion at a local medical clinic each day (with coordinated travel arrangements) or spend a short time in a rehabilitation setting to receive the IV care. Again, each situation must be addressed on an individual basis depending on the resident’s unique care needs and the facility’s staffing capabilities. 


AL Questions? Email Vicki McNealley or call 1-800-562-6170, ext. 107.

More Transfer and Discharge Requirements for Skilled Nursing Facilities as a Result of the CMS Requirements of Participation Changes

It is important to be aware of additional requirements related to resident rights and the transfer and discharge requirements as a result of the Phase 2 changes and Phasea3 Requirements of Participation (ROP) that took effect in October 2022. 


Under F623, CMS provided additional guidance related to Skilled Nursing Facility (SNF) requirements to provide a resident with a written notice of transfer or discharge in advance of the actual transfer/discharge. CMS clarified the facility must provide the specific location to which the resident will be transferred/discharged. This would be the actual name of the new provider or description and the address.


CMS also clarified facility requirements when a change in location occurs from what was originally provided in the written notice given to the resident. Facilities must ensure in these circumstances that a new written discharge notice is issued and this would result in additional appeal rights. According to CMS, if a change in location is made by the facility, the reissuance of a written discharge notice will result in re-setting the 30-day clock for involuntary discharge. CMS guides surveyors that, when this situation occurs, it may require further investigation to determine whether the facility is in compliance with the requirements. 


F626 now clearly states that facilities must have a policy and permit residents to return to the facility following a hospitalization or therapeutic leave. When facilities do not allow the resident to return, this is considered a facility-initiated discharge and must meet the requirements related to resident rights and transfer/discharge. 


The following requirements or guidance regarding transfers and discharges also applies to SNFs:

  • Each facility must have bed hold policies and procedures that apply to all residents permitting them to return to the facility after a hospitalization or therapeutic leave. This applies to all residents regardless of payment source unless the circumstances meet the specific allowed criteria for discharge.
  • CMS added language in the procedures to direct surveyors to investigate situations when the facility doesn’t permit a resident to return following a hospitalization or therapeutic leave due to the lack of an available bed or because the facility states they can’t meet the resident’s needs. 
  • The facility’s policies must address situations when a resident that seeks to return within the bed-hold period (defined in the State plan) they are allowed to return to their previous room, if available. 
  • The facility’s policies must also address situations when a resident seeks to return to the facility following the expiration of the bed-hold period or when state law doesn’t provide for bed-holds. The policy must address the resident’s ability to return to their previous room, if available, or return immediately to the first available bed in a semi-private room, provided the resident still requires the services provided by the facility and is eligible for Medicare or Medicaid. 
  • Facility policies must address situations when a determination is made by the facility that a resident can’t return. In these cases, the policy and facility actions must comply with the facility-initiated discharge requirements. 
  • CMS clarified expectations related to situations when a resident has failed, after reasonable and appropriate notice, to pay for (or to have paid under Medicare or Medicaid) his/her stay at the facility. CMS states that in circumstances when the resident does not submit the necessary paperwork for third party payment or if the third party (including Medicare or Medicaid) denies the claim and the resident refuses to pay for their stay, the facility may involuntarily discharge the resident in accordance with the facility-initiated discharge requirements.


Lastly, CMS added language to F622, F623, and F626 to address when a resident discharges against medical advice (AMA). According to CMS, these situations may be facility‐initiated discharges which must meet the discharge requirements. CMS directs surveyors to review these situations to determine if there’s evidence from interviews or in the medical record that a resident/resident’s representative was forced, pressured, or intimidated into leaving the facility.


It is important to note that the Discharge Critical Element Pathway (CEP) has been completely revised. CMS divided the CEP into two columns, one pathway for Facility-Initiated Discharges and the other for Resident-Initiated Discharges. Facilities should use this CEP as a guide to ensure the discharge requirements are being adhered to and that supporting documentation is in place. 


Additions were made to the Hospitalization CEP related to the updated transfer and discharge requirements. It is important for facilities to review these CEPs in conjunction with resident hospitalizations to ensure facility systems and actions taken are in compliance with the rules and regulations. 



Additional information regarding state and federal transfer and discharge requirements can be found in these previous WHCA publications.



SNF Questions? Email Elena Madrid or call at 1-800-562-6170, ext. 105.

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