Email #8

SUSPICIOUS ACTIVITY REPORTING

The Suspicious Activity Report (SAR) is another report that credit unions file to assist law enforcement with uncovering illegal activities. As you learned in the last email, a CTR is triggered by a very specific transaction and dollar amount. SAR filing triggers are much more subjective and can be initiated by activity that is difficult to define or even recognize. The credit union does not need to confirm that the activity they are reporting is illegal, just that it is suspicious in nature or unexplained for that particular individual or entity.


Money launderers are well aware of the filing requirements of a CTR and often try to structure their activities to avoid detection and reporting. This makes the SAR even more important. Your credit union should have processes or software to monitor accounts and identify patterns of suspicious or illegal activity, as well as a method to report them to the appropriate person(s) within your credit union for a possible SAR filing.


Timing

SARs are electronically filed by the 30th calendar day after "discovery" of the suspicious activity -- which may not necessarily be 30 days after the actual activity occurred. If no suspect can be identified, the credit union has 60 days from discovery to file it. Documenting the initial detection date can be valuable in proving a SAR was filed timely and the deadline was not missed.


It is also important to document your decision to not file a SAR if your investigation determines one is not necessary or warranted. When you look at local or national crime stories, think about where the detection in the financial institution may have occurred and what the SAR filing may have noted that led to further investigation.


Confidentiality

SAR filing is extremely confidential. It should never be discussed with a member, any other employee who is not involved in the investigation, with the media, or any other third parties. Disclosure of the information by an employee or even a board or supervisory committee member can subject them to federal charges and fines, so that is an important training subject. You might remember a few years ago when an official with FinCEN was sentenced to prison for disclosing SAR information to the media to try to harm President Trump's reputation.


Filing Triggers

The following categories trigger a SAR and show an example of something that might be included in that type of filing. The dollar amounts are aggregates and do not have to occur in a single transaction or within a specific time period.


  1. Insider abuse of any amount (embezzlement)
  2. Violations of $5,000 or more with an identified suspect (check kiting)
  3. Violations of $25,000 or more, regardless of an identified suspect (romance scam or fraud)
  4. Activity of $5,000 or more with potential money laundering or violations of BSA (structuring)
  5. Any information that might be helpful to law enforcement or activity that is in violation of any law or regulation, regardless of whether it meets one of the above categories


One of the most common categories for SAR filing in Montana is elder financial exploitation (EFE). The CFPB put out an informative report in 2019 that details trends and analyzes elder fraud that you might find useful in understanding SARs. FinCEN also noted how helpful the elder fraud SAR reports are for their work in a December 2019 release.


Writing a Narrative

One of the most challenging aspects of the SAR is the determination of whether or not to file. The next challenge lies in the filing process itself. The SAR is not a fill-in-the-blank form like the CTR; instead, it requires writing a narrative that tells law enforcement a story (think of a book report) that compels them to investigate the situation further. FinCEN provides excellent narrative writing guidance that your credit union should consider as a reference.


A SAR review team of federal agents from the IRS, Secret Service, U.S. Attorney's office, FBI, and other agencies, including Adult Protective Services (APS), reviews every SAR filed in Montana, so starting with a summary statement is useful. It helps the review team evaluate how your SAR fits an agency's current priorities and determines the resources and time to put toward investigating the activity it describes. They also recommend having contact information within the report for the person they should reach out to for more detail or supporting documentation, if needed.


Resources

You can find more detail on the FinCEN SAR FAQ page or in the Suspicious Activity Reporting section of the FFIEC BSA examination manual. They also provide some examples that give "the rest of the story" to show how SAR filing can be used in law enforcement investigations. FinCEN FAQ issued in Jan. 2021 (questions 4 and 5) also offer some insight on how a credit union should deal with negative information about a member in the media. They discuss whether a SAR is required (hint: the answer is no!) and how to deal with details you uncover in a subsequent media search that could be useful to law enforcement.

ADDITIONAL STEPS IN THE SAR PROCESS

Continuing Activity


Your credit union should do a review 90 days after filing a SAR to see if the fraudulent or suspicious activity continues on the account(s). If it does, you must file another SAR by the 120th day. 

 

Sometimes the account is no longer open, so no additional filing is required or further activity has not occurred since the previous filing. FinCEN addressed this issue in their Jan. 2021 FAQ in #3.

 

Make sure that your BSA policy contains these timelines and a process to assist with reminders of the 90-day review can also be helpful. FinCEN has noted that the continuing SAR is a process they intend to update at some point in the future.

Board Reporting


A monthly report to your board of directors on the SARs filed in the prior month is required for both federal and state-chartered credit unions. It should provide the number of SARs filed, may include their category type(s), and the dollar amounts involved, but any discussion of names or specifics is discouraged.


This preserves the highly confidential nature of the reports while keeping board members apprised of the program trends they are responsible for overseeing. The BSA compliance officer or a member of management can be available to provide additional details on the filings if questions arise; but even if asked, names should not be revealed.

Requests for Information


Sometimes after a SAR is filed, an appropriate agency will contact your credit union requesting information or documentation. You can supply the information if it's within the scope of the SAR filed.


If it's not, the credit union should require one of the following: 


  • Member authorization,
  • Administrative subpoena or summons,
  • Search warrant,
  • Judicial subpoena, or 
  • Formal written request.


FinCEN released this guidance to summarize their expectations. If you are ever in doubt, reach out to your regulator for guidance and assistance.

Money Service Businesses

One continued focus area for BSA exams is with Money Service Businesses (MSBs) that hold their account at a credit union. FinCEN has defined MSBs to include five distinct types of financial services providers: 

  1. currency dealers or exchangers; 
  2. check cashers; 
  3. issuers of traveler's checks, money orders, or stored value cards; 
  4. sellers or redeemers of traveler's checks, money orders, or stored-value cards; and 
  5. money transmitters. [Note: Some businesses involved in virtual currency and cryptocurrency qualify as "money transmitters." See FinCEN Guidance FIN-2019-G001 for more detail.]


In Montana, MSBs can be businesses like local bars, grocery stores, or convenience stores that provide any of the above listed services. The first four categories listed above have a threshold requirement of $1,000 for any person on any day in one or more transactions. FinCEN's website has a wealth of information available on the compliance expectations for MSBs. 


A credit union that holds an MSB deposit account should, at a minimum, treat it as a high-risk account and monitor it closely. It is also strongly recommended that you confirm the MSB is registered with FinCEN and has a compliance program in place. Failure to do so could lead to pressure from your regulator to close the account. FinCEN took action against a virtual asset provider last October for violations related to being an MSB and an insufficient BSA program.

Credit unions and banks continue to ask FinCEN and federal agencies for more feedback on the SARs they file. A SAR filing often sees no further contact.


Federal agencies assure us that the information is valuable, even when they don't reach out directly for more details.


Some Montana credit unions were contacted in early 2020 for follow up on SARs filed on unemployment income fraud. There were also Montana credit unions contacted after a September 2023 business and Treasury check scam hit the Billings and Bozeman areas. Those SAR contacts were to other credit unions with Treasury check filings. The agencies were likely looking to see if the dots connected between any of the situations or individuals involved.


FinCEN does release data on SAR filing investigations. While not current, the cases can still be interesting and a good learning search.

Each month, almost 300 SARs are filed by financial institutions across Montana.


Nationally, depository institutions filed more than 1.8 million SARs in 2022 and over 1.6 million (through Oct.) in 2023.


The number of SAR filings more than doubled between 2014 and 2022. Is it more awareness of the activity, more activity, or better tools to detect it? Who knows, but what are your credit union's SAR filing trends in that period?


There were only three Montana SARs filed for the "cyber events against financial institutions" category in 2022, but over 7,000 were filed nationally!


MSBs also file SARs and had over 2,100 in 2022, and more than 1,500 in 2023 (through October).


You can find SAR Filing Trend Data on this FinCEN website, where you can break it down in a variety of categories.

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Donya Parrish, VP Risk Management | donya@mcun.coop | 406-459-3497