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The "Business Broker" for the TAS Industry

Volume 7, Number 9 


"TAS Tips is an e-mailed newsletter that covers all kinds of topics and information for the  telephone answering service industry including:  coming events, informative Internet information, businesses for sale, valuable TAS insights, future projections, quips & quotes, TAS group promotions, guest contributors with their TAS Tips and of course... lots of humor. For as the late Steve Allan said, "Humor is the intellects way of having fun".

Have a Great - Busy - Holiday!

                          Newspaper Hierarchy...


A guide to keeping the political news as reported by our newspapers in perspective

1. The Wall Street Journal is read by the people who run the country.


2. The Washington Post is read by people who think they run the country.


3. The New York Times is read by people who think they should run the country, and who are very good at crossword puzzles


4. USA Today is read by people who think they ought to run the country but don't really understand The New York Times. They do, however, like their statistics shown in pie charts


5. The Los Angeles Times is read by people who wouldn't mind running the country, if they could find the time -- and if they didn't have to leave Southern California to do it.


6. The Boston Globe is read by people whose parents used to run the country and did a poor job of it, thank you very much.


7. The New York Daily News is read by people who aren't too sure who's running the country and don't really care as long as they can get a seat on the train.


8. The New York Post is read by people who don't care who is running the country as long as they do something really scandalous, preferably while intoxicated.


9. The Chicago Tribune is read by people that are in prison that used to run the state, & would like to do so again, as would their constituents that are currently free on bail.


10. The Miami Herald is read by people who are running another country, but need the baseball scores.


11. The San Francisco Chronicle is read by people who aren't sure if there is a country or that anyone is running it; but if so, they oppose all that they stand for. There are occasional exceptions if the leaders are gay, handicapped, minority, feminist, atheist dwarfs who also happen to be illegal aliens from any other country or galaxy, provided of course, that they are not Republicans.


12. The National Enquirer is read by people trapped in line at the grocery store.


13. The Seattle Times is read by people who have recently caught a fish and need something to wrap it in.

When selling your business... be prudent ~ hire a professional! 

 Eileen Laramie & Joanne Plumb - Sisters

When it comes to one of the most important transactions of your life... why risk the sale of your business to chance.

 Here's what Eileen Laramie had to say about the Team at TAS Marketing.

"If you're thinking of selling your answering service, TAS Marketing is the place to start. Steve appraised our business then got our asking price - in cash, from a qualified, reputable buyer. There was no haggling or double talk - no hassle from start to finish. He even arranged for our much younger sister to remain with our buyer, as office manager. Steve has the know how and the connections to make things happen. We simply couldn't have done it without him". 

 Eileen Laramie - Joanne Plumb - Owners of Nu Fone Answering Service, Oak Park, Illinois.

Using an automated telephone answering service could be costing you sales


By Colin Channon * May 5, 2015 * News * Leave a comment


DOES your business rely on an automated telephone answering service?


Is your staff too strapped for time to answer calls?


If so... you could be losing potential sales.


According to new research by alldayPA, which questioned 1,000 members of the public, it was found that over half (55%) would take their business away from companies that relied on automated call answering and voicemails, rather than providing a human voice on the other end of the phone.


An even greater percentage (71%) said a business having automated call answering would make them more likely to choose an alternative supplier.


The infuriating practice of having to navigate complicated automated menus or leave a recorded message is considered to be on a par with rude or unhelpful customer service, according to the survey.


When it comes to speaking to companies, consumers place great importance on speaking to a human being on the other end of the phone who answering quickly (at least within 10 rings) and being able to answer basic questions, such as opening times, providing directions or giving an idea of costs.


Customers are more forgiving when it comes to not getting the exact person they are calling for, or having detailed questions answered straight away.  As long as they have been able to explain their query to a person, the majority (62%) are happy to then get an answer later in the day or over email.


David Joseph, board executive at alldayPA, said: 'Automated call answering is often used by businesses in an attempt to save money - but such practices can often end up costing money in lost customers and sales.


'These findings show just how much people value being able to reach a real person when they have a query or a problem.  It also shows we don't expect to have everything dealt with then and there, but that by being able to explain ourselves we are more confident that we'll get the quality of service we're seeking.'


Quote of the Day

Success is liking yourself, liking what you do, and liking how you do it. ~ Maya Angelou 


Interesting Facts  



Bats always turn left when exiting a cave.


Roosters cannot crow if they cannot extend their necks.


The lion that roars in the MGM logo is named Volney.


Google is actually the common name for a number with a million zeros. 


It cost 7 million dollars to build the Titanic and 200 million to make a film about it.

"TAS Tips" Newsletter...
Steve Michaels of TAS Marketing is the leading business broker for the telephone answering service industry!

TAS Marketing, 233 Whitepine Creek Road, Trout Creek, Montana 59874

Contact us at tas@tasmarketing.com or call (800) 369-6126

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"TAS Tips" does not itself endorse or guarantee the accuracy or reliability of information, statements or opinions expressed by any individual or organizations posted in this newsletter.

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