TCS Data-bits
September 2016   
    In this issue. . .
- 3 Technologies for Streamlining Customer Communications
- 5 Red Flags of Identity Theft
- 5 ways to boost your professionalism over email
- 4 must-have database security essentials
- Business Continuity Tip
         
 

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Business Continuity Tip

Phone and Network Failure

The majority of the disasters we respond to are non-weather related, with a large portion of them involving phone and network connectivity failures.

Even though these events do not fall into the traditional mindset of a "disaster," they should be at the top of your list to include in your recovery plan.

That's because an interruption to your organization's communications can have a severe impact on productivity and most importantly, your customers' perception of your reliability.

Learn more on how to prepare by downloading the Phone and Network Failure Checklist.

3 Technologies for Streamlining Customer Communications
used with permission from SBA.gov
by Anita Campbell


Ask the typical small business owner which methods his or her company uses to communicate with customers, and email is likely to be at or near the top of the list.

But what happens as your business grows? If your business is anything like mine, the volume of email starts reproducing faster than a warren of rabbits.

Without even realizing it, you and your team may be spending hours each month hunting through inboxes just to find and organize important information. Email becomes a source of frustration; important communications are buried in individual team members' inboxes, while the rest of the team doesn't have a clue who is communicating about what with the customer leading to duplicated effort and potential opportunities falling between the cracks.

Read more

5 Red Flags of Identity Theft
used with permission from Norton by Symantec
by Christina Schubert


An estimated 11.7 million(link is external) people are victims of identity theft each year. It is a growing crime and it is expected to grow more with each passing year.

There is a big demand for stolen identities in the underground economy. Criminal outfits specializing in identity theft will go to any lengths to get their hands on your information.

Read more

5 ways to boost your professionalism over email
used with permission from Microsoft Office Blogs

Every day, inboxes are packed with more than one billion emails. For small businesses, the challenge to set yourself apart and establish what your business represents in a single email can feel daunting, but it's easier than you think.

Follow these five simple—yet highly effective—strategies to convert the customer, close the sale, build your brand and continue to build your small business through effective use of business email.

Read more

4 must-have database security essentials
used with permission from IBM Big Data & Analytics Hub
by Roger Sanders


How do you keep data protected at all times? Data security threats are becoming ever more prevalent and powerful, and security is a critical part of any database environment. But are you giving security diligent attention every time you build, upgrade or migrate your organization's database? To help ensure your data is insulated from the latest internal and external threats, here are my top four must-have security capabilities.

Read more

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